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Reviews

JM
Joni M.

10/07/2021

Provided by YP.com

WARNING: DO NOT HIRE! If you are an existing customer DO NOT ASSUME they are operating under the same business practices as in previous years. They do not disclose that they now charge you $175 just to show up! (Roto Rooter charges NOTHING for a consultstion). DEMAND a quote BEFORE they begin the work. DO NOT ASSUME they will assess the work, tell you the issue, how much theyll charge then allow you to decide if you want to move forward- as theyve done in the past.

I own a multifamily property in BK but no longer live in the state. This company took advantage of this and performed work I never asked them to do then OVERCHARGED me for all of it. They also take it upon themselves to "fix" other issues they notice all in an effort to charge more. They assume most consumers are ignorant as to how much parts and labor actually costs. Tried to charge me $718 to REPLACE A FAUCET (NOT THE ENTIRE SINK) a faucet that I ALREADY PURCHASED. Stated they encountered "serious additional issues" while replacing it. If they found "additional issues" why not call me to let me know at that moment? Stated they took pictures then would send it to me. That made no sense like why take pictures? But okay waited for the pictures. Weeks later after I called back they said the "other" plumber who did the work deleted them!!!" My tenants told me what they told them they did and it does not reflect whats on the invoice. 2nd why tell the tenants if I am paying you? Why not take MY call that day then tell me? Why send a bill 2 months after you left the property? Lastly, I had to pay other plumbers to come after them and fix the work they didnt! Now they are threatening to put a MECHANICAL LIEN on my property if I dont fully pay the BOGUS bill. Unscrupulous, price gouging! Now we have to go to court! Use ANY plumber BUT this one!

D
debranewman62

01/28/2011

Provided by Superpages

they are the best. They returned my call immediately even during the 19 inch snowstorm. They came the next day and did a great and efficient job. They are friendly , fair and professional . I could not ask for better service. I strongly recommend them.

More Business Info

Hours
Regular Hours
Mon - Sun:
Services/Products
  • Sewer Main Repair, Sump Pump Repair
Payment method
all major credit cards
Neighborhoods
Crown Heights, Central Brooklyn
Category
Plumbers
Other Information

Services: Sewer Main Repair, Sump Pump Repair

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