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G
getmeontop

09/28/2013

Provided by YP.com

Do you Love your Dog?? Then I would seriously think twice about bring your dog to here.



Moved to the neighborhood just over a year ago, consider myself a good customer, in 13 months, had my dog groomed 6 times and 5 baths. Today I brought her in for a Bath, when I called yesterday, they asked me 3 times, "Just a bath," I told them yes, as she was just formed a little over a month ago. While I was there, I as mentioned that when the groom her, the head has been left a bit full, and in the future to please make a but shorter.



My wife, a small business owner and a high powered exec went to pick her up. When she got there, she asked who to make the check out to and how much. She was a bit flawed when the price was about 3 times higher than I told her for a bath. They said they groomed her and that is what I asked for,



Needless to say, this was not at all accurate. I will not go into details, but the owner was extremely nasty with her and told her "you are never satisfied, and to never come back"! Wow, to say she (and I when I heard this) was absolutely shocked! I have never been anything other than nice, complementary (once told them her eyes were not clean when I got her) and always sure to tip.



This is rude and no way to run a neighborhood small business. I felt the need to write about this, perhaps you may just want to avoid using Perfect Paws, they are far form PERFECT!



FYI Every time you go, they tell you their credit card machine is broken (13 months??) a bit weird.



A once satisfied, now VERY DISSATISFIED CUSTOMER

More Business Info

Hours
Regular Hours
Mon - TueClosed
Wed - Sat:
SunClosed
Neighborhoods
Northwestern Brooklyn, Brooklyn Heights
Category
Pet Grooming