Lawrence H. Woodward Funeral Home Inc.

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OPEN NOW - Closes at 7:00pm

My family drove from South Carolina to attend my sister-in-law’s mother’s homegoing on Friday, June 27, 2018. We also had to attend my aunt’s homegoing service in Long Island on the same day during the same morning. Needless to say, our sadness was overwhelming! While waiting for the grieving family to arrive, we were sitting in the lobby. Due to me having in a dress, their couches in the lobby were sunken in and too low to seat comfortably so I sat on the arm of the chair. A man with a very soiled shirt and cane cane up to me and stated “we don’t allow people to sit on the arm of the chair because it wears out the furniture”! Really?! Not even a condolence or an offering of empathy but as if I came there to live on the arm of the couch. I did get up from the couch and walked outside to wait for the grieving family. While outside, my husband and I learned our dear sister-friends were inside making arrangements for their uncle who recently passed on. We were completely unaware of their loss and walked towards the office they were in. We were accosted by a woman in black who asked us if she could help us?! I’m thinking to myself, you’ve already sent the man who told me I was damaging the couch and now when we go to greet our sister-friends who are making arrangements, we’re being received as if we’re terrorists?!We have on all black and our sadness displays our heaviness but this seems to be oblivious to these people. Once my husband and I get past her, we greet our sister-friends with great sorrow about their beloved uncle. Whoever the woman was who was making their arrangements did not look up to acknowledge but kept her head buried in her pricing book although we stood around her crying and consoling one another. It made us think how they were being treated. My recommendation for the owners is to watch and review your videos and develop a training towards customer empathy...may help your reviews and service. Currently, no recommendation for your services.

Vicki & her team did a great job in taking care of my mother-in-law's arrangement. highly recommend.

I entrusted my mother to Woodward Funeral Home. In the midst of all the pain, they were a breath of fresh air. They were very professional and made the process easy for me. Their vast array of knowledge helped me qnd my family. Information needed beyong their business wqs still offered and needed. I would recommend them to any family in need of care for their departed loved ones. My mother looked beautiful. She looked like herself. I was pleased with every aspect of their services.

I retained this business in 2014 for the home going svcs of my Mom. It is a ceremony by definition happens just one time, the desire is that it be peaceful, respectful and as pleasant as possible. The owners were abrasive, rude, I was screamed at, our death certificates sat on someone's desk for almost two months and we were charged for the use of video equipment for a visual retrospective. To add insult to my experience the owners appear to continue to refute my assertions... FORCING me to post their apology letter. Given that several social media sites have posts stating(in essence)we somehow caused LH Woodward's bad behavior...I feel the APOLOGY referencing their bad behavior be included in this review.

Their website states that they have been in business for 50years..they are to be APPLAUDED....and each staff member should be enrolled in a customer service continuing education course so that experiences like mine never happen to another grieving family.

I just had a funeral service for my mother at L.H. Woodward Funeral Home. I must say, even though this was the hardest time in my life the staff really made it easier for me and my family in our grieving process. The directors were very courteous and professional as well. My mother was viewed and funeralized in a large chapel area that was big enough to accommodate all 250 guests. Although she had been very ill for several months before she passed on her funeral director made her look very beautiful. My friends and family also appreciated that Woodwards had a large parking lot so they didn't have to drive around looking for parking. I hope I don't have a need for their services in the near future but if I did I would definitely tell friends and family to have their services there!

My sister-n-law passed away suddenly. She lived in the area of this funeral home, that is why they was chosen. On the day of the funeral , we know that the traffic would be horrible. We live 2 hours away. We arrived at the funeral home about 30 min. before they were open. We asked them if we could use the bathroom, explaining to the man that I had surgery and really needed to use the bathroom, the answer was ''We don't care if your family member is here, we don't let anyone use the bathroom until 9:00am. Okay we understand that this is a very rough neighborhood. When we finally went in, they changed the time of the funeral. So here you have over 150 people, and they only had seating for 10. I finally sat on the end of the couch, the same man who told me that I couldn't use the bathroom, stated don't sit on my furniture. He also stated no one sits on the end of our furniture. He was arguing instead of asking me. He was loud, and combative. I asked him his name, he said'' GEORGE''. He said it like he was proud, which he should of been ashamed. I have to take the time to write this review to let others know. When someone in your family dies, you are going through a lot, you don't need a funeral home to be so uncaring. This place is the worse, I have ever been to. Don't have this funeral home take care of your loved one. UNFORTUNATELY, I must give them a rating in order for this to be posted. One star is too high for them, they deserve nothing!!!

I HAVE USED THIS FACILITY FOR FINAL ARRANGEMENTS FOR SEVERAL OF MY FAMILY MEMBERS. FROM MY DIRECTORS TO THE ADMINISTRATIVESTAFF AND CONTINUED ON TO ALL I CAME IN CONTACT WITH , THEY TREATED MY FAMILY WITH COMPASSION WHILE STILL PRACTICING THE UP MOST PROFESSIONALISM. AT A TIME WHEN THOUGHTS ARE CLOUDED, THESE WONDERFUL PEOPLE, ALTHO THIS IS SOMETHING THEY DO NUMEROUS TIMES A DAY, MAKE YOU FEEL THEY ARE THERE JUST FOR YOU TODAY.SERVICES ARE HANDLED BY A WELL TRAINED STAFF THAT ARE CAPABLE OF PRESENTING A HIGHLY DIGNIFIED SERVICE. SO TO END , I WOULD LIKE TO RECOMMEND L.H. WOODWARD ..P. OLIPHANT

As a family our concerns and requests fell upon deaf ears. This funeral home would prefer to do things their way w/o the consideration of the descedent's family.



We lost a significant person in our small family and things were not handled in a professional manner. Once the monies had cleared, the funeral director handling the arrangements told my father that she wish would would have choosen another facility to handle our loved one's final arrangements. She spoke to us as if she was not accustom to people questioning their ability to execute what was promised. What a complete and utter slap in the face. My dad was devastated that one of the funreal home directors could make such an asinine remake let alone an erroneous mistake such as to order a casket too small and then request more monies b/c of their miscalulation. Then to request, that we wait a few more days before flying our loved one home because she was not prepared with the initial request of being ready for the agreed upon service/transport date was more than any of us could bear.



It behooves me that someone like that could be a representative of any organization let alone an organization in the bereavement industry. For her to have said what she said to our father suggest that she has been habitually inappropriate, insensitive and egregious to those who choose to come to them during one of the most extraneous and heartwrenching moments in a family's very existence. She was way out of line and crudely outrageous. In addition, we paid for a particular casket with a seal and instead got one w/o the specified seal. The chapel had broken lamps, tattered drapings for the casket and an overall dismal feel.



In retrospect, I wish we would've gone to someone else. Some other director, some other funeral home that truly understands the value of it's clientele, word of mouth and most importantly integrity. Should you ever feel as though you are being treated inappropriately by any merchant especially in the bereavement industry, know that there is something that you can do. You can start by contacting the licensing board of Funeral Directors and/or the Funeral Home Directors Associations Code of Ethical Conduct and Standards to file a formal complaint against the funeral director and/or funeral home to address any improprieties that you feel may have occured. By doing this you will have created a record for the board to review and perhap consider when licensing renewals are due. In addition, you will be helping other consumers because now they will know if it's worth patonizing a buisness that doesn't seem to care about the basic human descencies and rights of their consumers.