Driggs Cleaners

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If I could give zero stars, I would. Please, please, please don't give these rude people your business.

I brought them a jumper a few months ago to be dry cleaned; it came back with all the stains still on it. When I pointed them out to the woman at the desk, she shrugged (friendliest she's ever been) and told me they didn't come out but I still needed to pay. I figured that's the way the cookie crumbles sometimes and paid her, but wasn't psyched to go back.

My husband and I found ourselves in a pinch and sent them our wash and fold a few weeks ago. When the laundry came back, everything looked like it would now only fit a 10 year old, not my husband. Again, that's kinda the risk you take when you send your laundry out so I tried to let it go. That was, until I pulled out three items in the bag that had been ruined. THREE! A brand new towel had bleach stains all over it, my sweater with navy blue trim was now a sweater with brown trim, and my husband's white shirt was covered with navy blue stains. I took all the items back over there, (with another towel from the set for comparison purposes) and put them on the counter to have a conversation about what might have happened and how we could move forward.

Let's be clear that I'm a fairly even-keeled person, and I wanted to have a conversation about what had happened and how we could come to an agreement that would feel fair to both of us. Instead, I got shouted at. The woman at the desk flat out denied that they had done this to the clothes, and told me to prove it. She accused me of lying, and then told me that it didn't matter, that she didn't care and didn't need my business anyway. There are other places to go where people acknowledge mistakes (we all make 'em!) and want your business. Take your money there - anywhere but here, please!