Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

JS
Jason S.

03/22/2018

Provided by YP.com

Beware!!!! I have been a Citywash laundry customer since the business opened. Sometimes I wash and dry my own clothes. Sometimes I let them dry wash my clothes (extra price). Recently I have noticed missing clothes and having other people's clothes in my bag when I pick them up.
Upon discover their employee told me they color coordinate and wash and dry clothes of multiple customers clothes together and this might be the reason clothes might be mix. (At least he was honest but it caused my safe risk) I understand they trying to save money but who wants other peoples clothes wash and dry together?

Anyway they refused to help be relocate and look in the camera to see how the mix up happened and refused to provide any type of compensation of my missing clothes even though it was their mistakes. I even called the owner but no help received. I am very disappointed.
It was my favorite laundromat and had a convenient parking lot.

I recommend wash and dry your own clothes instead of letting them wash and dry. Thanks

More Business Info

Hours
Do you know the hours for this business?
Payment method
all major credit cards
Neighborhoods
Central Brooklyn, Kensington, Flatbush - Ditmas Park
Category
Dry Cleaners & Laundries
Other Information

Parking: Garage

Wi-Fi: No

Bike Parking: Yes

Suggest an Edit