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Reviews

L
lilkat

05/01/2009

Provided by YP.com
Pros: Very clean and usually v...

Pros: Very clean and usually very good service.

Cons: They don't get the concept of when your a loyal customer that they shouldn't give away your appointment. I find this rude and terrible service to someone that has been a customer for over 4 years. If an employee makes the mistake the customer should not have to suffer because of their error. Its not the first time this was done but numerous times. I have given them the benefit of the doubt, but to keep doing this is not a way of keeping customers. In light of this economy you shouldn't treat good customers like that. Especially when this customer has referred numerous customers to them. I think they should have one person making appointments, not that everyone has a hand in it. This causes more problems because they don't know when they should schedule their appointments. I recently spoke to the owner and they have rectified the problem. Kudos for satisfying the customer. That's the way to keep customers.

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Payment method
discover, amex, mastercard, all major credit cards, visa
Neighborhoods
Southern Brooklyn, Gravesend
Category
Nail Salons
Other Information

Parking: Street, Free

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