AM Home Delivery & Trucking Co

Write a Review718-272-5900

CLOSED NOW - Opens at 9:00am

I loved this delivery service! I ordered my appliances forom AJ Madison and withing 2 weeks I was scheduled for delivery. I recieved a call on Friday for delivery on Monday between 7-11 am. I loved the 4 hour window since UPS and others give you no such thing, with them I have to constantly check my email for 12 hours. About an hour into my window I got worried and called the main office. I asked to be transfered to CA and was. I told them I was worried so they offered to call me 30 minutes ahead so I could relax. They called me about 35 minutes before and the drivers were awesome. They were clean careful and very polite! We joked and laughed the whole time they were there. I want to order something else just so I can see them again. Awesome serice with a smile.

If it were possible to give 0 stars, I would. I ordered a new range, and was told it would arrive in about a week. TWO weeks later, I receive a call from AM Home Delivery stating that they would deliver the following day, between 11 am and 4 pm. No advanced notice. No choice of delivery window, that might fit around my work schedule. Just 11 to 4, and they can't even make sure which end of the delivery run I would be on. I told them I could be there starting at 2:00, and they said they couldn't deliver unless I was available for the entire 5 hours. After complaining to the agent, he promised me they could deliver at 7:00 am the next day. I waited until after 8 - no delivery, no phone call or other contact. When I called them back to find out when they were coming, they told me I was not in their schedule, and I would have to wait another week, because they only serve my area once a week. What a ripoff! I took time off to stay home for a delivery that he didn't even put on their schedule! (Or the second agent lied to me, which is no better). If you want to actually receive your deliveries, USE SOMEONE ELSE.

I ordered a new Italian kitchen hood and AM Home Delivery bought it to my house. The drivers carefully bought it inside and totally unpackaged the whole pallet. The removed all the garbage and were really professional about the entire process. I would suggest them to anyone! Thanks again.