Alfaro Motors 241st Inc.

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CLOSED NOW - Opens at 7:00am

Watch out, these guys are predators! Our plan all along was to send to a different service station but because we were using the towing company attached to them they called and hustled me into sending my car to them. Larry, was very pushy and I felt like I was being hustled. I allowed for them to look at the car after Larry said he would agree to tow my car to my original service station ( Honda service station) later if I wanted to send to Honda. He kept saying he would be saving me a lot of money so I gave in. It took almost a WEEK to even tell us what they thought they problem was after “diagnostic tests” which he had the nerve to charge us $95 ( most stations don't change for diagnosing the problem, only fixing the problem!). He finally calls me and says the problem is a “Honda part” that only Honda could install so we would have to send it to Honda anyways! I ask if he would follow through with his word and tow our car over to Honda after he just wasted our time and money. He refused but said as a “gift” would charge us $80 to tow to Honda service. I explained to him how after a week and money lost by sending our car to them, they at least should stick to their word and tow my car to Honda. He refused. When we finally got the car to Honda we found out they used a lubricant on the spark plugs which is NOT ADVISED for our natural gas engine (ended up flooding our engine) and we had to pay an extra $700 to fix the problem they caused. We realized we ended up paying the $95 for running our car plus we were without a car for a whole week! They cost us $795 in total that we would not have otherwise paid if we just not given into their hustle. My husband called the station manager Anthony to explain the problem and he AGREED to pay back the $95 ( especially since the problem was not this so called “honda part” they diagnosed but instead the filters just needed to be replaced). Since Anthony said he would refund the $95 he has still NOT refunded the money and therefore has not stuck to his word. These guys run a scam business, BEWARE!

BEWARE!!! These guys are scam artists. I got suckered into taking my brand new car there after it was in an accident. The insurance company sent their tow company to tow the car and they convinced me to tow it to their shop instead of to the place I wanted to. THE PAINT WORK WAS HORRIBLE. I later found out after having them repaint my car three times and still unsatisfactory that THEY DO NOT HAVE A PAINT BOOTH. In this day and age it is impossible to paint a brand new car correctly without one. They are also required to have one by EPA and NIOSH.



Besides the horrible paint work. Their scam is that they get the insurance company estimate up as high as they can and then they repair the car to THEIR estimate. If you read the authorization to repair form which they make you sign ( luckily I never signed it) it says to their estimate; not the insurance company. So upon picking up my car they doubled the labor rate and didnt replace half the parts and the bill was the same as if they followed the insurance estimate.



I filed a complaint with the DMV and after a few months had the car inspected by the DMV. The DMV inspector couldn't believe how poor the paint job was. They made Alfaro motors give me a check for everything the didn't replace, refunded for all the horrible paint work, etc. Now I can go and get my car repaired at a legit shop with a paint booth to make it look like new again.

Fast Work...Great Customer Communication...Fair Pricing...Problem Solvers...Always available for questions...Towing Offered

Had my car towed to Alfaro's after I was involved in an accident. My car was pretty banged up, needed a lot of work, and these guys were really great! Not only are they really friendly and welcoming, but they do a great job! Really,a fantastic job. When I picked up my car, it looked just like new. I highly recommend this company to anyone looking for trustworthy mechanics and great service!



Thanks Larry and Anthony!

I had my vehicle [1996 Nissan Pathfinder] repaired at this shop...everything was great...Employees were pleasant...I would recommend this shop to all my friends...Great Job Guys...

Professional, courteous and job well done.

This Place is extremely Professional...They Guarantee all their work...They address any issues immediately...Family controlled business with courteous service people...I have had numerous vehicles repaired there over the years...Most recently my 2007 Chevy Suburban...Top Quality body work...I 'Whole Heartedly" recommend this facility to everyone...