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Reviews

K
kocolo

03/02/2011

Provided by YP.com
Mighty Maids service is the best

I have used Mighty Maids cleaning service on a regular basis at my home for over 5 years. Of all the services I have tried over the years they are by far the most dependable, responsible and best cleaners in the business. They come in and clean while I am at work and I am thrilled to come home to a sparkling home. I love that they are a local company and not a franchise and that if i need to make a schedule change or have any special requests I can call there office and actually talk to someone and it is taken care of. I recommend this company to all of my family and friends.

S
sara120

07/06/2010

Provided by YP.com
had to clean when they left

Do not use the mighty maids. I had to clean certain parts of my house when they left. I didn't give a time limit, I just said do a deep down clean. There is no reason for things to have been skipped. I picked up an area rug and dirt fell all over the floor. The tops of hanging pictured were not dusted. I asked them to do the windows and they skipped two ad the others were streaky. It was a waste of money. Before I posted this review, I wrote to the company twice to let them resolve the situation. I never got a response. Hopefully, I can save someone else their money and frustration. Look to another cleaning company. I gave them two stars because the wood floors looked nice and the vacuuming was thorough.

claimed iconBusiness Response01/21/2011

I am very sorry that this customer is unhappy with our service. We strive to do our best for each and every customer but if there is ever any problem, a call to our office would have had a crew back out to redo anything that this customer wasn't satisfied with. That is the guarantee for our service. I can't say what happened to the letters that were sent to our office, I can say that if we recieved them they certainly would have been answered, we have never in over 30 years in business not responded to any problem or complaint. We have a very good reputation with the BBB and are members with an A rating on Angies list.

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

440-946-5252

Payment method
check, discover, master card, visa
Location
serving most of Cuyahoga, Lake and Geauga counties
AKA

Mighty Maids of America Lake County

Mighty Maids Inc

Categories
Janitorial Service, House Cleaning, Maid & Butler Services, Window Cleaning
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