Candlewood Day Spa

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CLOSED NOW - Opens at 9:30am

Best pedicure in town!! Service is excellent and the staff very professional. I wouldn't go to anyone but Anna at candlewood day spa!!

The place has bad service and is over priced .

The owner treats the staff very poorly and the overall atmosphere is not relaxing .

The staff seem nice and oppressed by the owner .

Terrible massage, worse customer service! I booked a massage at the recommendation of a friend, who later told me her massage wasn't good either. The atmosphere is nice, but that's they only good part. The therapist RUSHED me through the "relaxation room" prior to my treatment then said based on all my ailments on my paper, I need more than a Swedish. Ok fine. She pulled my right shoulder away from left thigh and said I need a deep tissue. Whatever lady, get on with it. She excused herself to tell the front desk. When she came back she said she'll do a signature massage for $100 vs $85, which I thought was a combo between the two.. it's not btw. She just slowly applied full Palm pressure down my limbs and BARELY on my back where I was in the most pain. She SKIPPED my right calf and both feet even when I checked that my feet hurt. Before I had a chance to speak up about more work in a particular area, she was in to the next spot. Then all the sudden, it was OVER... my 60 min was more like 45 bc it was 15 min to closing time. When I COMPLAINED to the front desk that it wasn't what I expected and I was DISAPPOINTED, the girl was NOT empowered to make it right and asked me to pay full price and that in 2 days (cuz she's off), she'll have the manager call me. My MISTAKE, I should have said no to that plan. 2 days later, the manager Elaine HANGS UP before I could pick up, caller ID! I call her, we chat, she agrees the right thing is to offer another service fee of charge. But she's not empowered to make that decision either and she said that the owner probably wouldn't do it. I NEVER HEARD BACK EITHER WAY!! This place is shady, doing poor quality work, and leaving customers unhappy and out a lot of money. GO SOMEWHERE ELSE!!