Spartan Plumbing, Heating and Air Conditioning

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We had a serious plumbing issue with our main sewer line. Spartan was very professional and completed the job in a timely manner. I used their plumbing services again recently for a clogged drain in the bath tub. Highly recommend.

This company tried to screw my mother over. She has used this company for many years bc they are local.....never again! Her system was working intermittently. They told her she needed to replace a valve for $1500 and/or replace her 12 year old boiler unit. I thght it was a bit strange that she had to replace her unit given her last one lasted for over 40 years. I called 2 other companies and they both agreed that the valve either works or doesn't work not sometimes and the unit is no where near needing to be replaced. Not only that, they were so rude on the phone when we called and asked questions, seemed like we were bothering them. It is supposed to be a woman based company but they have a long way to go. I do NOT recommend this company ever! !

If I could give them zero stars, I would.

Last Tuesday, June 17, I started having issues with my AC leaking water. I called this company at 4:30pm, wondering if someone could come out and take a look that day, since they advertise 24-hour service on their website, and I mentioned that I would be on a business trip the following day. I was told no problem at all, and that I would be called back as soon as possible by a technician. I heard nothing from no one. I called them back at 7:30pm, asking why I was not called back and if they could still come out - same story as above - I still heard nothing. The next day, at 7am, someone called me and said they could come out that day. Hello??? I told you yesterday I was going to be away for business, and I am still waiting for your two phone calls back from the day before. At that point, they tried blaming it on me, saying basically that since I had called them at 7:30pm (which was the second time I called them, btw) I could not demand that they come out the same day. Nice, for a business that advertises 24 hour service! Anyway, my AC is still leaking water, so I let this go and we agree to set an appointment for today, Saturday, June 21, at noon. Comes today, it's 12:30, and nobody showed up or called me. Once again, I called them back, and apparently, there is no record of me having an appointment scheduled for today. Which is BS.

Once again, nobody bothered to call me. Plus, the lady on the phone today, Tiana (sp) when I called at 12:30 to enquire about ETA of the technician, gave me an attitude. Really???And my AC is still leaking.



This is a completely unreliable company, disorganized, and with awful customer service. DO NOT CALL THEM if you need service because you will be largely disappointed

Don't ever ever EVER call them. They are absolutely terrible! All they care about is collecting money. They only have one plumber who comes to work whenever he feels like it. He was supposed to be at my house in the morning only to call me around 2pm to say he's not going to make it. When I called the company to see about getting someone else, they were like you'll just have to wait until he comes. HA! There are too many other companies out there providing excellent customer service for me to have to put up with that type of bulls--- attitude.

The company has poor customer service and the lack of response time is unacceptable. I schedule an emergency appointment this evening after 5:00PM and have called numerous times only to deal with a call service that does not help. I cannot express the dissatisfaction I have with this company. Customer Service LACK and very unprofessional. I do not recommend them.