Ashley Furniture
1850 Scottsville Rd, Bowling Green, KY 42104
Reviews
08/07/2022
Provided by YPmobilePurchased a recliner that was on sale for $600 that was originally priced at $1,399. The salesman, Branden, was able to discount the chair more so I could get the one year warranty without paying more than the $600. He didn’t even ask if I wanted the warranty (for which I would have said no). The chair is being delivered today. I can hardly wait. Thank you Branden. #Good Selection#Good Service
11/19/2014
Provided by YPmobileI would give this place zero stars if I could. Buying a sectional from here has been such a bad experience. This store is full of liars and they have cheated me! I have taken 2 days off work and a combined total of over 3 hours on the phone and still don't have the entire couch. Customer service is non existent and the manager is a joke. They have not offered to do anything to apologize for the problem other than a 60 dollar credit 5 days ago that I still haven't received. Save yourself a headache and go with anybody bu Ashley Furniture. BBB will be getting a lovely review also
Lyndsey, we are so sorry to hear about your experience. We take customer feedback very seriously, and we would like the opportunity to assist you. If you would please provide us a way to contact you, or your order number we would like to have a member of our guest services team contact you to discuss this situation.
12/13/2009
Provided by SuperpagesWas a good experience. Bought a leather couch and large TV stand...delivery was within time promised, and went well. No problems. I recommend Ashley Furniture.
05/26/2009
Provided by SuperpagesI had my front door dented when the delivery person tripped stepping across the threshold of the front door of my house, and hit the door with the leg of the bench he was delivering. I reported the damage immediately. The store manager came out to see the door, then called me today to say that he interviewed his two delivery men, and said they didn't use the front door. They came in thru the garage. Either one of the delivery men is lying or he has memory loss. Nevertheless, the manager more or less called me a liar. I remember in detail the guy bringing the bench thru the front door. I can understand a delivery man not wanting to admit he did damage. But, by the store manager telling me I lied, he has lost a customer. The moral of the story. Don't allow delivery men, or any service men into your home without having someone with you, to witness any "incidents". In this case, these two guys "both" say they didn't use the front door. Plus, the manager sided with them. Three against one!
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Extra Phones
Phone: 270-782-3151
Phone: 270-393-2886
Phone: 270-901-4498
Phone: 270-781-7985
Phone: 270-781-7099
Fax: 270-781-7985
- Other Link
- Categories
- Mattresses, Furniture Stores