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09/22/2021Provided by YP.com
A technician came to our house, told us he could not repair the garbage disposal, and charged us $325. He quoted us that figure for repairing the garbage disposal which he was UNABLE TO DO. When I called the office to complain and get a refund, they were rude, defensive, and refused to refund my money. I am happy to pay for the tech's time, but $325 for 1 hour of work to inform me he could not fix it? Totally unacceptable. This company is disgraceful.
04/24/2019Provided by YP.com
Had a clogged kitchen sink and scheduled service. Arrived on time and was professional. Ron was able to clear the clog and the sink works well now.
07/01/2015Provided by YP.com
I had scheduled an appointment for the day after I called. Later in the day that I called, I got a call from the company asking if I would prefer service to be that afternoon, which I agreed to. My technician was "Josh" and once he saw the problem, which was a toilet dripping on both sides, he immediately explained how he would fix it & gave the cost. He had exactly the tools & equipment in his truck for this particular brand of toilet so he was able to make the repair in a very timely manner. Throughout the time he was here he was very polite & professional. I would definitely recommend this company, & particularly "Josh", to everyone.
04/09/2015Provided by YP.com
The waste from the kitchen sink started coming up the shower drain! Called our normal plumber who tried plunging (which did not work), recommended Roto-Rooter, charged me $45 and left. Roto-Rooter arrived fairly promptly and dealt with the blockage, which was quite tricky. The cost was a little high, I thought ($415), but what are you going to do?
The problem has been fixed. Yah!
04/02/2015Provided by YP.com
A nice man by the name of Mike showed up about an hour after I called. He had my clogged kitchen sink in Newburyport, MA un-clogged and working perfectly a half hour later! First rate response and result! Very satisfied with timeliness and friendly professionalism.
12/30/2010Provided by YP.com
Our downstairs toilet backedup We called Roto-Rooter and the plumber came at the appointed hour. I emphasise the promptness of the response. The care of which the plumber brought his equipment in and out. His sharing with the progress of the process and the double check that he eventually made to be sure that the problem had been completley corrected. He also stated that through his company there will be a camera inspection made of the pipe to give direction of any further work if necessary.This had been the third time about every three years that the Roto-Rooter Company had been called due to tree roots clogging the pipe..
Roto-Rooter Company will remain my best choice in the Greater Boston Services.
December 29, 2010
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