Riverside Animal Hospital LLC

Write a Review318-936-2442

CLOSED NOW - Opens at 8:00am

7 year customer. I've never had a bill of $1200 until now, after my new puppy got Parvo. I'm not dissatisfied with the vet treatment, I'm dissatisfied with everything else. Extenuating circumstances depleted my emergency funds a bit more than expected, and asked for an extra 4 days to finish paying the 360 remaining. Was told that we needed to give Dr. Ritter a gun, the title to our home or car, jewelry, etc because under no circumstance do they take payment arrangements. I understand this policy, however, at some point, there needs to be some level of customer service. I've never been treated so poorly, especially at a place that I've trusted to treat my pet family for 7 years. If anyone has any vet suggestions, let me know, because I refuse to give business to someone who hides behind a policy that he's implemented to forsake a customer of nearly a decade.

My deacon came in for shots and check up. He and I we're treat so well. They sent me a thank you post card.. They really care!! He will be back!

My dog was having issues late in the day, before the office closed but really to late to get to the office before closing. I called the office and advised them of the problem and that I really needed him to be seen today. After the receptionist spoke to the doctor she told me to bring him on in. The staff stayed and waited on us to get there and was very professional when we did arrive. The doctor was very helpful and compassionate with our dog. I left feeling like I knew what was wrong with him and with a treatment plan with options on how to get him back where he belonged. We did not feel rushed to get out and were there after hours. We were visiting from out of town and will be here for approximately 6 months, I like this office staff and vet more than I like the one in my hometown.

They really care about the animals.