Deerfield Ridge Assisted Living

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My review is mixed. I know the facility is nice and most of the staff are great. The "administrator" does not even have her licences. She has no business running a facility. She never gets back to any family members. Trying to get her to respond to a call or email is an act of congress. I have on multiple occasions tried bringing concerns about my mother's care and she acts as though she is to busy. What makes me mad is that she will then go and have another staff member massage her shoulders. If it wasn't for the other management my mother would not be there. This place has great potential but if changes are not done it could go down hill fast. The nurse there is amazing. Always helpful and so caring. When you visit make sure you talk to the residents that they do not introduce you to.

I really must disagree with the review about Deerfield Ridge. My mother-in-law has been in the dementia unit at Deerfield Ridge for two years. I have not seen one instance of urine not being cleaned up or mouse droppings. This is a first class facility with very caring staff. In the times our family has visited, which is almost every day, we have NEVER smelled the typical 'nursing home' smell, have never seen ANY abuse, no signs of uncleanliness or infestations. The staff makes every effort to treat each resident as family and their family as family. We could not have found a better place. Today we attended the 'Senior Prom' for the residents and the food was fantastic, the decorations were beautiful and everyone beautifully dressed. Doesn't sound like a bad place to me. Some people are always disgruntled and will find something wrong no matter what. Visit yourself and decide for yourself!!

Concerned family member- The rooms at Deerfield in Boone Nc are dirty not to mention rat droppings found, after a few complaints about my fathers room and nothing being done i have decided to make it public. I visit twice a week and have noticed more then once that the trash is over flowing and there is dryed urine in the bathroom floor that is NOT being cleaned up the puddle just keeps getting bigger. I'm not one to complain but this is getting out of hand to the point that I have been looking for another place for my father. I hope this does some good!