Are you in need of replacement tires? How about quality repairs for an unexpected engine issue? After more than 25 years of supplying top-notch auto services to clients throughout Bluefield, WV, Estep Tire & Auto Services has become known as the finest mechanics in the region. They make a point to keep up with the latest industry developments and are highly recommended for providing the most efficient auto solutions for getting your vehicle back on the road. Estep Tire & Auto Services was purchased in 1990 and has been a family-owned company ever since. They specialize in detailed auto repairs and offer diagnostic services that will determine the cause of the issue in record time. Theres even a convenient auto diagnostics tool on their website that allows customers to enter the symptoms their car is exhibiting to pinpoint what the problem may be before consulting the experts. What makes Estep Tire & Auto Services stand out in the industry is their dedication to quality. They want to ensure each of their clients receives the best care in the industry and offer an unparalleled selection of tires. Featuring name-brand products such as Mastercraft, Firestone, and Goodyear, customers know they can depend on the Estep Tire & Auto Services for exceptional tires and are encouraged to take advantage of the free tire rotation offered with the purchase of four tires. If youre looking for the auto repair shop with the most competitive rates, youll find what you need at Estep Tire & Auto Services. Call (304) 325-9134 today to talk directly with one of their knowledgeable staff members. Visit their website or Facebook page for additional information.
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Reviews

KS
Kathy S.

12/21/2016

Provided by YP.com

I went to Estep Auto to get a inspection sticker. Afterwards I went to leave and my truck wouldn't start. They tried to jump start my truck, tested my battery, then pushed my truck into a bay worked with my truck until they got it started. They didn't charge me a cent for all their work and time because that's the kind of people they are. God bless them all!

BR
Bruce R.

07/21/2016

Provided by YP.com

I am going to give an honest review here. First off I am an ASE certified technician. Estep had a really good deal on tires and I needed 4. The people behind the desk are very polite, helpful, and courteous. Now my problem, once I got my truck back, my lug nuts were totally over torqued. If I would have had a flat, there was no way I could have changed my tire. My impact gun couldn't back them off. I broke a breaker bar with a cheater pipe trying to remove them! I removed my lug nuts and torqued them to the proper spec. I also got an alignment. Within a few moths I noticed toe in, my truck had not been properly aligned. I'm telling you that they (the mechanic) took a short cut to get me in and out to make more money. If the mechanic will take a short cut on tires, they will do it on any repair you have. Therefore what ever good they have done is destroyed by a short cut, resulting in 1 star of my review. Beware if you go to Estep!

RP
Renee P.

07/09/2016

Provided by YP.com

Terrible! If you want to spend more money to fix what they tore up this is the place for you! Took my car there for an oil change and tire rotation. Was missing lug nut cover from each tire. Called and told them. Said they would look for them. Took my phone number and never received a return call. Now I have found out that I must take my vehicle to a dealership to have the oil filter removed because the filter was either put on to tight or cross threaded.

RP
Renee P.

07/09/2016

Provided by Superpages

Horrible! Stay away if you don't want to spend more money fixing what they tore up! Simple oil change and tire rotation. Now missing one tire lug cover off of each wheel. Called and told them. Said they would look for them and never heard back from them. Now have found out that I must take my car to a dealer to have my oil filter removed because it is either cross threaded or was put on to tight.

anonymous

05/27/2016

Provided by Superpages

Went to Estep tires some years ago promised me tires and alignment I waited two weeks for an appointment . The day of my appointment I showed up and they couldn't do it because the alignment man was on vacation no notice or anything just blew me off. I vowed I'd never go back and did not. My husband went in three weeks ago to order tires for his Tundra and we haven't heard one thing in 3 weeks so I don't see how this business gets these great reviews unless they write them themselves!

DZ
Don Z.

04/20/2016

Provided by YP.com

Estep told my kid they'd have replace ball joints, tie rods, etc before they could do a front end alignment on her car. All those parts had just been replaced with brand new parts by another garage, less than a month ago. The other garage, however, wasn't equipped to do the alignment, which is why she went to Estep. The Estep people implied the other garage had used old parts. That's a crock because she had personally bought the new parts from the auto supply store. Beware.

Teresa K.

04/04/2016

Provided by YP.com

Mack & his staff have been servicing my vehicles for years. I pass at least 6 auto repair shops on my way to Estep Tire and Auto because I know they will take great care of me. Their sound advice, integrity and competitive prices can NOT be beat.

anonymous

03/09/2015

Provided by Superpages

Despite being busy and waiting sometimes I shop no where else for my car care needs. Tom always goes above and beyond to help me out. No complaints. Larry h.

anonymous

03/09/2015

Provided by Superpages

Despite being busy and waiting sometimes I shop no where else for my car care needs. Tom always goes above and beyond to help me out. No complaints. Larry h.

anonymous

02/11/2015

Provided by Superpages

Will not go anywhere else for automotive needs. Tom Estep takes care of all of my vehicles. Anytime I need help he is there. Appreciate you tom very much.

anonymous

02/10/2015

Provided by Superpages

Tom Estep always takes care of our vehicle needs. Great man.

anonymous

12/14/2014

Provided by Superpages

Wouldn't be a great place without tom Estep to always help and be good customers. Thanks tom for all your help over the years.

anonymous

11/23/2014

Provided by Superpages

Best place to shop for all brands of tires

2
2panblfd1g

04/23/2013

Provided by YP.com

Don't know how this place got rated high. They don't work with you when a problem they created on your car. Instead want to charge you more money for what they themselves caused. I'll never go back here. The quality and service isn't worth the time you give them. I'll look for car service some place else.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Fax: 304-327-0071

Payment method
cash, master card, visa, amex, check, discover
AKA

Estep Tire & Auto Center Inc

Other Email

Categories
Tire Dealers, Auto Oil & Lube, Auto Repair & Service, Automobile Inspection Stations & Services, Automobile Parts & Supplies, Mufflers & Exhaust Systems, Wheel Alignment-Frame & Axle Servicing-Automotive
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