Wright's Furniture Warehouse
2936 Wireton, Blue Island, IL 60406
Reviews
10/02/2014
Provided by YP.comStay away from this place!!! These people will lie to you just to make a sale. I ordered a kitchen table and chairs from them. The table was from one manufacturer, the chairs another. I was told it would be delvered in 6 to 8 weeks. It was 12. When the furniture arrived the chairs were wrong. I told the delivery men-they called the store. The girl there sent them a picture of the chair she said I ordered. It was the chairs they delivered, but NOT the ones I ordered. I went to the store the next day. I told the salesman they sent the wrong chairs. I showed him the chairs I believed he had ordered for me. He then proceeds to tell me that there's no way I could have ordered the chairs I believed he ordered for me because that manufacturer went out of business in May. OMG are you kidding me? Why on earth would I have ordered chairs I don't even like???? I asked him if he could pick up the WRONG chairs and swap them for the correct chairs on the sales floor. Nope. This was, by far, the WORST shopping experience I have ever had.
08/25/2012
Provided by YPmobileI ordered a sectional from Wrights w a cocktail ottoman.... When the sectional came in, they delivered the wrong ottoman. I quickly called the store to tell them off the error and was completely shut down. I was told time and time again that I ordered the wrong ottoman and that I am stuck with what was delivered. Seriously??? I am extremely organized and would have never ordered the Ottoman that was sent to me.. Soooooooooooo after arguing w Judy, the woman who write up the order for fifteen minutes she calls me back several times and tells me that I have to pay $55 for the "difference". Sorry if I don't believe that the difference between a regular ottoman and a cocktail ottoman is $55. I later find that $55 is their restocking fee. Ohhhhhh, and that I have to pick it up even after I paid for delivery??? I still have my entire downstairs to furnish and will not be coming near this place. Great way to run things, Blame the costumer for your mistakes.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon: Tue - Thu Closed Fri: Sat: Sun: - Brands
- ashley, aspenhome, better homes, catnapper
- Payment method
- discover, all major credit cards, master card, visa, amex
- AKA
Wright's Furniture Warehouse, Inc.
- Other Link
- Category
- Furniture Stores