Riverchase Collision Repair

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I was refered to Riverchase Collision by a work associate. I felt they went above and beyond to answer all of my questions. The pride of workmanship was evident when I came to pick up my vehicle. I am very particular about my car and I thought it looked fantastic. I brought my car to them late Friday before I had an oppertunity to square away a rental car. Riverchase Collision loaned me a car for free to drive through the weekened. Thanks y'all! You turned a bad experiance into a positive!

Don't use them. Drive past there to a competent body shop. Worst work, I am sick about my car.

My impala was better off wrecked than when they got through with it. Terrible paint match, gouged the paint on my windshield post while pulling the fender off. Fit and finish was terrible. Worse yet they filed bogus supplements against my claim. Stay away.

I would also recommend this place! I took at least 4 of my cars there over the last few years and had a great service every time.

Chad is doing a great job!

DO NOT USE RIVERCHASE COLLISION! I took my car in to have repairs done on the drivers side. They call me on a Thursday morning to come pick it up at 4:30. I dropped my rental car off and went to pick mine up. I get there and wait an hour and a half, at least, for them to tell me that it won't be ready until the next day! The next day I go to pick it up. I wasn't given a walk-around to show me the work or anything. As I'm putting my kids in the backseat, I notice a huge spot of missing paint on the passenger side. When questioned about it, I'm told "I wish I had better news for you but this is something that happens when you clean the car." After getting nowhere, I'm tired of arguing with her. So, I go to get in the drivers side and it looks like Freddy Kruger came down the inside of the drivers window with his claws. I go back inside, again, to call this to her attention. She tells me "Here is $40 and you can get it fixed somewhere else, that will be better than leaving it with me again." So, I have to go sit at another shop to have my window tint replaced. They refuse to do anything about the paint they ruined, However, she said I could pay her $650 and they would fix it. HORRIBLE HORRIBLE PLACE TO GET YOUR CAR REPAIRED!!

I would DIFFINITELY recommend this place! The customer service was EXCELLENT and their price was VERY REASONABLE!! I needed my door handle replaced on my car and was quoted $184 by a competitor and was ONLY charged $64 by Riverchase. I am new to Alabama and so far I have questioned the southern hospitality as well as plain old good customer service. Riverchase Collision has restored my faith in the south! Thanks Chad!