Belvidere Family Pet Clinic

Write a Review815-544-9930

CLOSED NOW - Opens at 8:00am

I really can't say enough good things about Dr. Probst and Dr. Jokers. They are great vets. Also the entire staff at BFPH are exceptional people. Very caring people. Very professional and very knowledgeable!

I recently decided to try this vet. They were terrible. Not ONE person even smiled at me and the vet assistant literally had a scowl on her face the ENTIRE time. Neither the vet, nor any of the employees spoke to my dog or pet him or did anything to put him at ease. He has serious anxiety with vets and I was hoping to find a compassionate, knowledgeable vet. During his nail clipping (he was doing REALLY well) he nipped at her once, she then muzzled him – incorrectly- which allowed him to shake the muzzle off. So she immediately gave up but still charged me for a full nail clipping. She refused to clip my dog’s nails unless sedated from now on because "my hands are my livelihood". So, she’d rather put my dog’s life at risk sedating him rather than learn how to work with a dog with anxiety…nice. She then told me (or rather scolded me) to cut his food to 2/3 a cup a day because he was overweight (I feed him 1 cup a day of the best holistic food money can buy) but then prescribed him 2 ½ cups a day of high fat food for his struvite crystals…um…that makes no sense (which by the way would cost me over $150 a month). I googled it and turns out dogs naturally have struvite crystals in their urine and all that needs to be done is add more H2O and Vit C to their diet. Now, logically, if a dog is overweight wouldn’t that be the better option???? Needless to say, if you decide to go into animal care you should at least show your patients some compassion. Also, I paid DOUBLE what I paid at previous vets. They were rude, immediately argumentative and condescendingly judgmental. I will NOT take my dog back there and would not recommend them to anyone who expects to be treated with dignity and care by their vet. Absolutely disappointed with this vet.

Absolutely amazing! Had to have my dog spayed while she was in heat, it was a difficult procedure but circumstances made it nessasary. The vet was so understanding and genuinely cared. The entire staff was wonderfuk, after my worried calls they even sent me a picture of her happy and wagging her tail to help ease my nerves! Above and beyond! So thankful for them taking such good care of my furry baby!(also have had vaccines and well check done here and those were great experiences too!) love Belvidere family pet hospital!

Dr. Probst is an excellent vet, very thorough and very kind. He has been wonderful to our rescue, very accommodating about scheduling our pets for surgeries, and is unbelieveably fast. I just wish I had found him years ago.



I highly recommend him.



Aly Posner

Illinois Cocker Rescue

I've been getting my cats flea medicine from them since my cat was a kitten. On Thursday I took my cat in to be neutered and the female doctor took one look at me and acted like I couldn't pay for the surgery!! She made me feel so horrible!! I haven't been able to get my cats flea medicine since November, money got tight. Again she made me feel bad cause I haven't gotten his medicine but I did get it while he was there for his surgery! Just because I wear jeans and a t shirt don't make me a bad pet owner!! Then the female nurse was rude as well! She was mean to my cat and to me as well, she was very stuck up, the doctor as well!! I will not be going there anymore that's for sure!! I'll take my business else where. They don't care about your pets and there health just your money!!

Dr. Probst was not a help at all. He could not give us a definite answer of what was wrong with her. He could only tell us of what "could" have been wrong with her. He was simply guessing what we could have guessed on our own. We payed money to find out what was wrong with her and we were not helped at all. He did not seem to care for our dog, and neither did the nurse. He was extremely insensitive asking about our first dog. In order to post this comment I have to at least put one star, but in all reality i give it zero

We have taken our dog to this clinic since 2006 and have been very happy with the service and charges.