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10/19/2014

Substandard workmanship at at an enormous price. Horrible experience.

Contemporary Automotive charged me $9300 to paint bumpers, trim, and engine cover components of my car, and used Rustoleum(!!!) paint for approximately 75% of it (as indicated on the bill by the UPC code). In writing, Rustoleum's product manager specifically states that RustoleumStops Rust Satin Black "...it is not considered to be an automotive paint coating..." When I confronted "Smitty" about the paint that was used, he immediately said it was a mistake, and that POR-15 semi-gloss black was used. This substitution provides no remedy, as POR-15 is not UV stable even when covered by a clearcoat. This is supported directlyby the technical information on POR-15's website.All of the inferior paint will need to be stripped off, bodywork repaired as needed, and parts removed and replaced.Additionally, there are numerous defects (dirt/dust) in the paint, the front bumper was not fitted correctly, and all of the paint has a very rough "orange peel" texture. Unauthorized bodywork was also performed far in excess of what would be considered reasonable (charging 3x more to paint a part than the part costs brand new). Contemporary Automotive alsoput two dents into my car.This was the worst experience I have ever had with my antique car, or a merchant in general.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Neighborhood
Beltsville
AKA

Contemporary Automotive Ltd

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Categories
Auto Repair & Service, Auto Oil & Lube, Auto Springs & Suspension, Auto Transmission, Automobile Body Repairing & Painting, Automobile Customizing, Automobile Electric Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive, Windshield Repair
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