First Collision

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I took my mini van to First Collision on a recommendation from a woman at a grocery store . . . I know, odd. My van was leaking antifreeze and over heating, which started a few days ago. I was spending big bucks on the cost of replacing the antifreeze sometimes twice a day. Add that price to the current gas price and you'll see why I called it "big bucks."



Anywho, I took my car into First Collision for a diagnostic test or something. I was told that I had a bad gasket and that the repairs would take days. I needed my minivan for business and needed it back sooner than a few days. I mentioned this to the Mgr Sergio. Sergio told me that he may be able to get my van back the same day considering the circumstances.



I got a call around 5-5:30p the same day from First Collision to inform me that my van was ready to be picked up. I was sure that they were calling to tell me that I needed a million new parts which would add big bucks. Talk about surprised!!! These guys will prioritize your vehicle if it's possible and get it back to you in good working condition.



I was able to start the van and test it . . . no antifreeze leaks, antifreeze smell or overheating. They even asked if I wanted to see the old parts.



By the way, they also removed a small dent on the back of my van door for a minimal cost. Small business is working and doing good work. You guys are the greatest!!

I took my vehicle to First Collision to get an upper gasket replaced. I was told that it would take at least 2 days and cost a fair price. I got my car back the next day and it was under the cost quote by the Manager Sergio. Keep up the good work!! I'll see you guys the next time I have car problems.

I went to First Collision to get a window motor replaced. I spoke with the Manager of First Collision - Sergio. He told me it would take about 1 day to finish the job due to his existing workload. So, I left the car around 11am. Around 2pm, that same day, I got a call from First Collision that my car was ready for pickup!



When I got there Sergio took me to my car and let me try out the newly repaired window. When I hit the button the Window went up and down, just like it was brand new. They even cleaned out the car for me!



Finding a good mechanic is just like finding a good doctor - hard to do. If you need some mechanical work done and can make it to Maywood, Illinois, look-up First Collision, you won't be disappointed.

Can you say what a crappy place?To make a long story short this was the worse service ever.I would say the mechanic is not certified he didnt not put my brakes together properly and by the time I got home they were ruined!!! I had to go just 2 hours later to repair them.They charged me to check another item and broke it then told me that it was like that already!! I spent almost 3 hours there to get new rear brakes and it was just an absolute horrible experience.When I went to the other place they told me everything was put together wrong. Itried to call the other mechanic to let him know and he never answered thge phone or return my calls...