Quality Tire

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CLOSED NOW - Opens at 8:00am

Biggest bunch of crooks I ever had to deal with,Markup of over 300% on parts, Rotors and brake pads over $900 dollars ,Total of $1850.00 for brakes, six spark plugs and an oil change. Are you freaking kidding me

Went to quality tire and auto service today for an oil change, they told me I needed bulbs for my rear license plate and third brake light . When I got home I checked the work , they never changed the plate bulb and charged me twice for the third light. My bill was 60.00 for the bulbs they never did , when I called they said they would refund my money, great !!! I'll never go back again !!!

Never Again!

On 9/27/2013, I visited Quality Tire & Auto Care W. Bay Ave, Barnegat, New Jersey. I had scheduled an appointment to simply have my tires rotated and nothing else. I spoke with the manager at the front desk upon entering this Quality Tire & Auto Care.. My car was driven into the bay by a young man that preceded to rotate my tires. Upon completion of the tire rotation and immediately upon leaving the parking lot we felt and heard a loud “clunking” type sound at the right front of the car. We immediately pulled into the next parking lot, turned around and went back the approximate 100 feet to the Quality Tire & Auto Care Center parking lot to determine what was terribly wrong with my car. My car was pulled into the bay and lifted approximately 3 feet off ground. At this time the individual from the front desk indicated that you “must have a flat tire”! In fact, upon looking at my right front tire and personally observing a lug nut fall off this wheel, it was quite evident that this young man forgot to tighten all of the lug nuts on the front right tire of my car. I was easily able to rotate the lug nuts seeing that they were not even hand tightened. All lug nuts were hanging on the end thread of each lug nut stud. It immediately became apparent how lucky we were that we were less than 100 feet from Quality Tire & Auto Center and had the presence of mind to immediately turn back. I am in complete amazement that a “trained” technician could forget to tighten the lug nuts on a car before it left the bay and was out on the road. This could have been a tragic and costly mistake should we have continued on our way and if the tire flew off the car! I am hoping that this did not do any damage to my brake assembly or lug stud threads. Post tightening of the lug nuts by “Larry” and during the test drive with “Larry”, I had the opportunity to speak with him about such negligence that he agreed should never had happened. I also had the opportunity to speak about the attitude of gentleman at the front desk who is typically dismissive, sulky and downright rude during most of my past visits. Larry had indicated that he well understood my concerns and would bring it to the attention of “Pat” the owner. My passenger stayed back and spoke with the man from the front desk that indicated to her something like: this is strike one against him, referring to the technician. We were told that this only happened “one time before”, but one time is too many! No one ever apologized regarding this situation that could have ended up very badly. The attitude was again dismissive as a non-event! I initially started going to Quality Tire & Auto Center to purchase tires and to address all my tire needs. My additional experiences of constantly needing to redirect them back to tire needs only (as I service my car elsewhere), in conjunction with the attitude of the front desk and today’s lug nut situation makes Quality Tire & Auto Care Center not only NOT my car care center, but now NOT my tire care center either. I’D RATHER PAY FOR MY “FREE” TIRE ROTATIONS ELSEWHERE!!!!! Oh, By the way, never got a follow-up call from Pat the owner.