Hcx of Ballwin

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I have been going to HCX in Ballwin, MO. for Aprox 4 yrs now. Erin Yeager is my Hair stylist there. My experiences with Erin have been nothing less than EXCELLENT ! She has consulted me on different styles as well as products to use for my hair. Erin as well as all of the staff have always taken the time with me to make sure that I am completely satisfiied with my visit. I can say without a doubt that Erin & HCX always have there client in mind with each visit. Thanks Erin & HCX for your great service !!!

I have been to this salon three times. Two of the three were disasters... but the salon manager made sure to try to fix my hair. If ever i go back it will only to see Olga. She is the only person there who in my experience has done the best job on my hair ever! of all the salons i have gone to over the years she has been the best and i recommend her. Not so sure bout the rest of the staff here though!

I had such a horrible experience here! They have individual pricing consultants, which the receptionist did NOT tell me when I made my appointment. The first girl I went to did an absolutely horrible job on my hair, making it look like a gray dirty brown color. I called to have my hair redone and the girls working at the salon were rude and did not listen to what I as the customer wanted my hair to look like. When I told the hair consultants what was wrong with my hair they told me it would "look better in a week". WHO TELLS A CUSTOMER WHO IS UNHAPPY WITH THEIR HAIR, THEIR HAIR WILL LOOK BETTER IN A WEEK? I had a horrible experience at this salon and will NOT be returning. I do NOT recommend this salon to anyone!!

The salon is very clean, the staff was so friendly, but most importantly my hair color is beautiful. I will be back, Samantha did a great job.