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Reviews

JJ
Jarrel J.

09/24/2018

Provided by YP.com

I had a great sales and purchase experience with Nate Pierre and rest of the folks at Town North Nissan. He was honest and didn't apply any unnecessary pressure, just educated me on the options and advantages for each model. I would highly recommend working with Nate on your visit...

MJ
Melissa J.

07/14/2017

Provided by YP.com

Wonderful expeeience with this dealership. I really hate buying a car for the most part. This time it was exciting. Our salesman Ben Beasley was very knowledgable about the options and how it all works. He found just the right car and got us a really great deal on it too. Highly rexommend this dealership and it's staff.

US
Umapathy S.

04/29/2016

Provided by YP.com

STAY AWAY FROM THIS DEALER. THEY JUST SELL YOU LEMONS.....



DON'T EVER THINK OF BUYING ANYTHING HERE.....

PM
Pam M.

09/12/2014

Provided by YP.com

Do not even THINK about buying a used car from these shysters!



Purchased a 2006 Nissan Murano from them in April, 2014. Were assured by their staff that the vehicle was roadworthy but bought a separate extended warranty anyway, just in case. September 2014, the engine started making loud banging noises so took it in for service. Turns out, 3 of the engine mounts are broken off, both front struts, mounts, bearings and boots are worn, and the camshaft sensor is jacked up. And of course, the extended warranty that we purchased didn't apply to any of the work required. Quoted us a cost of $4500 to repair.



Left a message for the Used Sales manager, Joel Alvarez, on September 5, but he never returned our call.



We've ended up taking the vehicle to an independent mechanic for repair. After seeing how Town North conducts the sales side of their business, there's no way we'd allow them to perform the necessary repairs.



Save yourself a lot of time and trouble - just don't engage with them. In our opinion, they are disturbingly dishonest.

C
ctcc2013

06/10/2013

Provided by YP.com
I went to dealership to buy a ...

I went to dealership to buy a new car after getting a online quote; I talked to a sales consultant called Kevin Ranft who likes to make silly jokes... I was really considering to close the deal but I mentioned to him that I'd like first to stop by at Round Rock Nissan to get another quote... he suddenly changed his attitude... he said that they were all part of the same parent company and that he wouldn't fight for my business because he would try to offer me another $100 just to sell me a car. Good advice! I decided to not go to Round Rock Nissan; got a online quote from San Marcos Nissan and went the next day to buy the car; got a much better deal and much better service than North Town Nissan!

M
mickhames

03/20/2013

Provided by Superpages

Everything went smoothly from the phone call to Eric Sperling to the phone call from him telling me it was ready. And all was done in less than a half a day. Brake Job front and back... oil change and tire rotation There must have been extra mechanics on my vehicle or maybe Eric must have helped them out. Thanks

B
bing.stripp

03/12/2013

Provided by YP.com

Excellent service and car returned back to me very quickly. Cheryl Koterba was of great help.

D
donnie.360

02/01/2013

Provided by YP.com

The service advisor was very helpful and courteous. However, one of the cashiers was kind of rude and talked back a lot to the service advisor. It made things a little awkward.

D
djings

12/24/2012

Provided by YP.com
My service experience was very...

My service experience was very good and Sean did everything he could even performing a small task that was outside of the service required. Thanks Sean.

J
jefpfpfe

11/14/2012

Provided by YP.com
Our expirence was great. Ever...

Our expirence was great. Everyone was attentive of our being there.

anonymous

11/11/2012

Provided by Superpages

I am a proud owner of a 2009 maxima, I have had this and my 2005 maxima serviced at Town North Nissan for years. I recently needed a brake job on my 2009 so i took it in to Town North when i received my car back my brakes were squealing really loud, the service manager Austin told me to stomp on my brakes to make the sound stop (ridiculous) me being a nice person I tried it and it did not work. Long story short I've taken my car back a couple of times for this same matter and Austin the service manager tells me the same thing to continue to slam on the brakes to make the noise stop. This is a $40,000 car there is no way i should have to stomp on my brakes HARD each time to stop this embarising noise. I am truly upset with this treatment, it seems to me that nissan would just take the vehicle in and remedy the problem to keep it's customers. Sincerely Mr. Johnson

anonymous

11/11/2012

Provided by Superpages

I am a proud owner of a 2009 maxima, I have had this and my 2005 maxima serviced at Town North Nissan for years. I recently needed a brake job on my 2009 so i took it in to Town North when i received my car back my brakes were squealing really loud, the service manager Austin told me to stomp on my brakes to make the sound stop (ridiculous) me being a nice person I tried it and it did not work. Long story short I've taken my car back a couple of times for this same matter and Austin the service manager tells me the same thing to continue to slam on the brakes to make the noise stop. This is a $40,000 car there is no way i should have to stomp on my brakes HARD each time to stop this embarising noise. I am truly upset with this treatment, it seems to me that nissan would just take the vehicle in and remedy the problem to keep it's customers. Sincerely Mr. Johnson

C
cintahis

10/18/2012

Provided by YP.com
service experience was good...

service experience was good

A
altehs

10/15/2012

Provided by YP.com
This time everything was just ...

This time everything was just fine.

O
ormsagw

09/20/2012

Provided by YP.com
Service was prompt and effecti...

Service was prompt and effective. Town North personnel were courteous and professional. Thank you.

M
miss.danger

09/14/2012

Provided by Superpages

Thank you for the outstanding service and your team is great. Tori was a great sales person and Ali did a wonderful job working on the finances. It was the easiest transaction I have ever had purchasing a vehicle. Thank You Again

V
vanessas

07/23/2012

Provided by YP.com
We live in south Austin and it...

We live in south Austin and it would have been more convenient for us to go to Southpoint Nissan...but after our last Town North Nissan purchase in 2005 we were very satisfied with your service and decided to do business with you again. Glad we did ! Thank you Anthony Monteleone and Ali Fawaz for your great customer service

R
redrubybub

06/28/2012

Provided by YP.com
Efficient... friendly... could...

Efficient... friendly... couldn`t be better.

L
LydiaSupingerx994

05/01/2012

Provided by Superpages

Service was done quickly and that was most important to me at the time.

D
danica6

04/11/2012

Provided by YP.com
Good Experience! Employees exp...

Good Experience! Employees explained everything and seemed sincere in what needed to be done. I always come back to get my car serviced or repaired to this dealership.

More Business Info

BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
SunClosed
Brands
Group 1 Automotive
Payment method
amex, financing available, discover, visa
Location
Located at 183 and Mopac.
Neighborhood
North Shoal Creek
Other Emails

Categories
New Car Dealers, Used Car Dealers
Other Information

Parking: Lot

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