Heart Hospital Of Austin
3801 N Lamar Blvd, Austin, TX 78756
Reviews
12/31/2009
Provided by YP.comOn Dec 21, 2009 I paid HHA an out of pocket fee of $199 for a 42 slice CT scan of my chest and heart ("Heartsaver CT"). I was told emphatically that it was not covered by insurance, despite my health plan, Tricare's insistence that it is. I was promised by HHA when I made the appointment that I would receive a receipt that would enable me to file a claim myself. When I paid for the procedure and asked for the receipt, I was told that it was not available or possible. When I insisted, I was told that I was making trouble.
TriCare informs me that HHA is a network provider, and is required by their contract with Tricare to file claims on behalf of patients who are treated by them. HHA has to date (12/31/09) not responded to my attempts to gain assurance that they will file a claim.
This is not an acceptable practice--it is called "balance billing", and has been identified by the insurance industry as a way for health providers to collect more than is assigned to them under contract. It is not only a contract violation, it is highly unethical. I will not be doing business with HHA until they file a proper claim with Tricare and refund the excess charges which I paid at the time of service.
09/07/2009
Provided by YP.comWas in and out in less than an hour. Great staff and efficient operations!
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: - Extra Phones
Phone: 512-454-2581
Phone: 512-407-7525
Phone: 512-206-3600
Phone: 512-610-2448
Fax: 512-206-4350
Fax: 512-869-7434
Fax: 512-407-7525
TollFree: 800-803-6960
- Payment method
- master card, visa, cash, check, amex, discover, insurance
- Neighborhood
- Triangle State
- AKA
Heart, Austin, MD
Austin Heart Central at the Heart Hospital of Austin
Austin Heart
- Other Links
http://www.stdavids.com/connect-with-us/volunteering/heart-hospital-of-austin
https://austinheart.com/locations/austin-central
- Categories
- Hospitals, Emergency Care Facilities, Medical Centers
- Other Information
Specialties: Cardiovascular Disease