Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.

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Reviews

S
stscott

10/12/2009

Provided by YP.com
loyalty goes a long way--in my book

I have been taking my vehicles here since I started driving in 1999, and before that, my parents took all their vehicles here as well. When I come in, I am immediately recognized by all the employees, and they are very courteous. Firestone is flexible, and will discount certain services that other companies will not. If you have a Firestone credit card, the standard synthetic-blend oil change is only $16! I can hardly buy the OIL from Wal-Mart for that price! One day I was out-of-town, and forced to take my car to a Valvoline quick-lube location, and I paid $75 for the same EXACT oil-change. That's a big difference in cost, and shows just how well Firestone was taking care of me.



With that said, this is not a Jiffy-Lube, but that's a good thing. While they might not be able to return your car in 30 minutes, they things done right. I've had fluid flushes/changes done, catalytic convertors replaced, engine diagnostics, and I buy all my tires here. Ed is the general manager and is very knowledgeable. I learn something new everytime I take my vehicle in for service. When I compare my tire/wheel service costs with places like Discount Tire, it ALWAYS comes out cheaper. That's the beauty of going to a place like Firestone... They know that you will be back in, and can offer discounts to help you out now and then.



My car is very problematic, being an older sports/muscle car, and they have run into MANY random quirks while working on it. When things like that happen, other shops would charge you extra for their time, but usually Ed will just smile and say, "it all evens out in the long-run." One specific example was that I had my catalytic converters replaced, and a few months later, one of my oxygen sensors failed. These stock-replacement converters had somehow caused, through heat, to cause sensors to get stuck, and I could not, for the life of me, remove them. I took it in and they took the time out of their busy schedule to remove the sensors for me, and put in the new ones while it was on the rack, and did not charge me a dime. This ended up being a very time-intensive processes, since the threads of the sensors were frozen into the cats, and took expertise to avoid damaging anything on the vehicle.



Over the years, I have lived near-by in Oak Hill, as well as Waco, and Kyle. I have ALWAYS taken my car to this Firestone location, and they have always been fair, and the job has been done right. I would actually plan my visits to take my car here, and I will continue to take my vehicles here, as long as I am within a reasonable distance from location. When I take the car in, the mechanics know me by name, and ask me all about my car. I feel that they love and respect my vehicle as much as their own, and I have NEVER been let down.



Thanks guys, you keep my 2000 Pontiac Trans Am WS6 running like a champ!

M
mskayz

11/12/2007

Provided by YP.com
Beware

This particular Firestone has made several mistakes doing repairs on my car. They left the washer out during an oil change and the oil was leaking out. If I had not noticed the my engine could potentially have been ruined. They also did not secure a hose during a brake job. The hose touched the engine and a hole burned into it. I went to the car and backed up to discover I had no brakes!! Luckily I was still in the driveway!! These are simple mistakes. I am not sure if they were caused by carelessness or lack of training but we have not been back!!

More Business Info

Whatever You Drive, Drive A Firestone

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Fax: 512-288-4986

TollFree: 800-997-9115

Call Us: 800-997-9115

Services/Products
Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Payment method
master card, discover, visa, amex
Location
Center Of The Hills
Neighborhoods
West Oak Hill, Oak Hill
Other Emails

Social Links
Categories
Automobile Parts & Supplies, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
Other Information

Emergency Service: No

Express Maintenance: Yes

Fleet Services: No

Free Estimates: Yes

Parts Available: No

Rental Cars Available: No

Road Side Assistance: No

Shuttle Service: No

Towing: No

Wi-Fi: No

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