Central Texas Tree Care
3267 Bee Caves Rd Ste 107-149, Austin, TX 78746
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04/14/2011
Provided by YP.comI recently hired Central Texas Tree Care to remove a couple trees. I got several quotes and their quote was the best. They came when they said they would, did the job in the time they said it would take, disturbed the property as little as necessary and were very nice.
I appreciate good service and would recommend them to anyone.
09/14/2009
Provided by YP.comAfter one of those wicked wind storms, a tree fell over a car in my driveway, with heavy limbs just suspended above it. Though his phone was ringing off the hook with other calls, Andy and his crew came quickly to deal with my emergency and managed to cut up the tree and remove it without ever letting it land on the car (which wasn't mine!). The whole tree was chipped in a blink, the driveway and yard left totally clean. I have referred C. Tx Tree Care to several neighbors who've had really positive experiences, as well. Their best climbers have a real talent for shaping and restoring tree canopies, and Andy has taught me more about my own trees than I ever expected. Definitely hire these guys!
06/02/2009
Provided by YP.comI hired Central TX tree care to prune my trees. They damaged some property by accident but the worst part of my experience was what came after. Regardless of many calls, I was never contacted until they wanted payment. Even after saying they would deduct the replacement amount from my balance, they didn't. They charged my card the full amount. I never received a call, an apology, nothing. I had to file a BBB complaint in order for them to refund my money for the damaged property. Still no call, no apology.
This customer was dealt with in a timely, professional manner and the "complaint" was resolved to BBB standards within their time constraints 5 months ago. As you can see by researching my company with the BBB, I have no unresolved complaints. I did not even realize this was here. This is the only bad "review" I have ever had. It was resolved. The problem with these "reviews" is that all my customers who are happy (pretty much everyone) do not review me to the postive on sites like this, they all either send me an e-mail or mail me a thank you note/letter directly which I try to put on my web site as time permits. Please check my website for customer reviews. If you are one of my 3,000 or more satisfied local customers and you actually have the time, please put a positive review up for me. best regards, Andy Johnson Owner
More Business Info
- Hours
- Regular Hours
Mon - Fri: - Payment method
- amex, company card, debit, diners club, discover, master card, visa, cash, check, financing available, invoicing available, paypal, travelers checks
- Neighborhoods
- Old Tarlton Center, West Lake Hills
- Languages
- English, Spanish
- Other Link
- Categories
- Tree Service, Stump Removal & Grinding