B & B Muffler & Automotive Service Center
3000 S Lamar Blvd, Austin, TX 78704
Reviews
09/24/2016
Provided by YP.comFor over ten years we have taken our cars to B&B. Their work is always done right the first time. They provide quick and effective service at a fair price. You can't beat that. Highly recommended.
09/24/2013
Provided by YP.comThis place has earned my loyalty time and again. Every time I go there I get quick, courteous service and a clean waiting room. All the staff are very knowledgeable and are happy to answer my questions or find someone who can. The best thing I can say about them, though, is that they are always honest - they never try to force me to make repairs, they never sell me anything I don't need, and they even work with parts I bring in if I can find them cheaper elsewhere. I only give them 5 stars because I can't give them 6.
08/28/2012
Provided by YP.comOverall good service, good prices, and very quick
08/15/2010
Provided by YP.comMy husband and I bought an '87 Pickup truck in need of a state inspection. During the first visit, they gave us a thorough diagnostic of what should be looked at in the near future but in, no way, pressured us to make an appt. We went on our merry way and 6 months later those things started acting up. After having the place around the corner look at it and say it was too expensive and not worth fixing..we took it back to B&B.
Richard was super helpful at the front counter. He explained everything so thoroughly. He gave us options on what to do, explaining cost the whole time. We were given a quote and would have our truck back that day. We waited in the lobby (free wi-fi) and throughout the fix, our mechanic (Bryan) kept coming over and showing us what he was working on and why. How often are you able to see what mechanics are doing while they're fixing it. At the end, the work came in $100 under quote! Our truck is running GREAT now and we have a very reliable place to take it to in case anything happens.
11/25/2009
Provided by YP.comAfter hearing my car failed state inspection, the helpful employees at B&B told me where to get the part. When I returned, they installed the part, did not charge me, and my car passed inspection.
The men at B&B go above and beyond expectations.
I will be taking all of my vehicle problems to them from now on.
12/02/2008
Provided by YP.comI recently brought my car to B&B for the first time and was so pleased with the service that a) they are my first choice for automotive needs and b) I recommend them to anyone who has a car!
They are very friendly on the phone - even at 7am - and call promptly to let me know what they think the problem is and what service they recommend. They explain things thoroughly and in a way that I can understand. And, they give me options where appropriate.
I once had a problem they couldn't replicate, and they spent a lot of time talking to me about it and tried a lot of different things. Finally, they asked me if I would wait while the owner took a look. I could tell they just hated to send me away without fixing my problem. I waited for about 1/2 hour in a very clean and pleasant waiting room and read the paper while the owner looked at my car. He made his best guess of what the problem was and with just some minor labor charges, I left there and have not had the same problem again (it's been 5 months).
It is a pleasure to do business with B&B, and I highly recommend them to others!
10/29/2008
Provided by YP.comNothing was wrong with my 04 Tahoe other than the fact that it was too quiet! So i called them up and got a price quoted for an exhaust and once i got there I was helped very quickly and they explained everything very well to me. I was told it was going to take about two hours or so when it only took just over one hour! Needless to say im very pleased with the end result, the time it took to do my exahust and the customer service.
10/26/2008
Provided by YP.comI own a 1989 Holiday Rambler Motorhome that had some emission problems. I had taken it to another large auto shop for 3 years trying to get it to pass emissions. I spent quite a bit of $ but the shop could never get it to pass. I had to go through the trouble of getting a low mileage waiver, but needed to find someone to fix my problem. I was told it needed catalytic converters so I decided to take it to B&B Muffler for the install of the converters. They researched my vehicle and found it did not require the converters which would have cost me big bucks (honest shop, they could have installed them). They found some air lines missing, made some adjustments to the carb, and a few other things and thank goodness the thing PASSED! They also fixed some other items and kept me informed about cost which did not change when I picked up my vehicle, not true, I had a front light out which was going to be replaced. Turns out the connection was loose, that cost came off the bill. I am elated with their service and professionalism! Thanks Guys
Pros: Large Bay for motorhome, Outstanding Service, Honest Shop, Professionalism
Cons: Only one - Had trouble getting motorhome in and out of parking lot because of small incline from street
Overall user rating: Highly Recommended
10/02/2008
Provided by YP.comWhen our car started overheating, I made the mistake of taking our PT Cruiser to a "bargain" repair center. I thought I'd like B&B, but they looked really busy (often the really good businesses are), and I thought it would be a simple fix.
After a bad experience with the other shop (that kind of dabbles in repair), I went to B&B. Unlike the shop that failed to fix the problem, B&B doesn't have really inexpensive labor rates (except in comparison with dealer shops), and they might take a bit longer than the estimated time to finish, BUT the repairs are very thoroughly explained; the shop is clean, certifications as a AAA shop, BBB membership, and mechanic training are numerous.
They are professional. Don't get burned with somebody else's "bargain" rates. The sweetness of a "bargain" rate is often destroyed by the bitterness of a job poorly done.
Good, honest, professional auto repair can be hard to find, and the other kind can burn you badly.
If you don't have a good mechanic or auto repair shop, give 'em a try. I really like them.
09/13/2008
Provided by YP.comMy car was a definite problem child before I went to B&B. I was spending hundreds of dollars with other shops, and the problems weren't fixed. The mechanics at B&B accurately diagnosed the problems, explained what was happening, fixed my car & my LIFE!!! Thank you Thank you . Definitely the best place to take to take your cars. Very friendly and I was treated with the utmost respect. The problems with my car were explained to me in a way the I could understand and made sense, including the price quote which was accurate and fair.
I will definitely be back, for all my auto repair needs. Thanks B&B.
More Business Info
" It's All About The Relationship!"
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- Since we are a complete automotive diagnostic and repair facility, we provide a wide array of services under one roof that many shops don't. Our 20-bay shop is divided into an emission inspection area, quick maintenance center, full service exhaust shop and a full service repair shop. We try to meet all our customer needs. Our goal is to empower our customers with knowledge and make the process as smooth as possible. Our General Customer Service Includes: Professional, courteous and expert Service Advisors; Shuttle service to your home or office; Rental cars available at a reduced rate (car drop off & pick-up available) and Free loaner cars (distributed on a first come first serve basis). We have an early bird and night-owl drop-box service for after hours, and a roomy comfortable waiting area with a place for the little ones. There is also Free internet access available (Wifi). There is a Zero percent interest financing available up to one year (See Paying For Repairs). We honor most extended warranties in the business and provide one of the most comprehensive warranties in the business (nationwide / See Our Warranty Policies). We will install your vehicle registration stickers at no charge and to help our do-it-yourselfers we will accept and properly dispose of your waste oil for free. Our FREE Repairs Services also include scanning your engine computer and advise you of the findings. Please be advised that a diagnostic cannot be done from this alone. The code(s) retrieved are only an indication of what engine sub-system is being affected. We will be happy to suggest a proper course of action. We will always check your fluid levels and tire air pressure at no charge. We will do a preliminary air conditioning check of your vehicle. however, if freon is needed because the system is low, an air conditioning service will be suggested. Our suspension system check-out fee is waived if the suggested repair work is performed. Our brake system check-out fee is waived if the suggested repair work is performed. We will be happy to perform a visual inspection of any vehicle at no charge, however, if components need to be removed or systems tested to properly evaluate the issue in question there will be a charge for that service. FOR AN EXTENSIVE LIST OF OUR PAY FOR EXHAUST AND REPAIR SERVICES PLEASE VISIT OUR WEBSITE!
- Brands
- Exhaust: Magnaflow, Flowmaster, Too numerous to list, Walker
- Payment method
- all major credit cards, check, debit, financing available
- Location
- We are just south of Manchaca Road and Barton Skyway, Next door to Phoenicia Bakery, Across the street Half- Priced Books and the relocated Kirby Lane Cafe.
- Neighborhoods
- South Lamar, Barton Hills
- Amenities
- We have a fairly large waiting room with all the standard comforts including a kids area to occupy the little ones. There is a host of food options within a short walking distance from a Greek deli (next door) to sandwiches and tacos (across the street). A well stocked used book store is also across the way and Wi-Fi is available in our comfortable Customer Waiting Area. We also have Wifi Available
- Languages
- English, Spanish
- Accreditation
AAA, BBB, NAPA, AIR CHECK TX
Austin Clean Water Partner
A+ Rated Accredited Business
TX Recognized Emission Repair
TX Official Inspection Station
- Associations
- - Automotive Aftermarket Industry Association (AAIA)
- Other Link
- Category
- Mufflers & Exhaust Systems