Coastal Cab DBA North East Transportation Group

Write a Review904-246-9999

CLOSED NOW - Opens atTomorrow 12:00am

A COMPLETE NO SHOW !
TO PROVIDE RIDE TO AIRPORT. BOOKED ONLINE AND RECEIVED A CONFIRMATION EMAIL. CALLED COMPANY AND CUSTOMER NO SERVICE REP WAS NOT APOLOGETIC. BEWARE OF THIS COMPANY!

There was a disturbing incident involving a Coastal Cab on Firestone Rd this morning at approx. 7:25am. The cab was driving 20 mph on Firestone Rd on the Westside between Wheat Rd and 103rd St. I made a legal pass. The driver freaked out and tried to run me off the road for doing this appropriate thing. I called the company to complain but the representative Jake at 246-9999 would not report it to management because amidst almost being killed I didn't get the cab number. I said I would share this with the people of Jacksonville and he even sounded delighted that I would be doing it. So Jake, this review is for you. Folks I have never seen a taxi anywhere operated in such a dangerous way and I want you to know about it. It is apparent that the company is bad thru and thru.

poor service bad customer service. their dispatch hangs up on costumers ignores calls when a customer calls to find out where the cab is when it's 10 minutes late picking a person up. Then doesn't answer the phone.

Horrible People. Especially the woman that drives the SUV. Careless driver. Felt unsafe. Charges more than was on the meter too. If I could rate less than 1 star I would.

Great example of what a taxi company needs to be friendly courteous drivers and using them for years when I had an issue that was resolved immediately thank you coastal cab