Zara Hair Braiding

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CLOSED NOW - Opens at 10:00am

This is the worst experience that I have had to date. I took my granddaughter to the shop to get her hair twisted. The appointment was for 8:00am. The owner (Zara) finally showed up at 8:45am. We entered the shop and had to walk over a puddle of urine that was pooled at the font door. Once we entered there was a dog was running around the shop. The dog quickly proceeded to jump on my granddaughter who happens to be allergic to dogs. The owner made no attempt to calm the dog down. The owner proceeded to wash and blow dry my granddaughter's when another women showed up and was screaming at the top of her lungs. They were obviously upset about something and the screaming continued by both women both inside and outside of the shop. In the meantime, the owner's daughter (Z) showed up and seemed to be professional so we stayed. I repeatedly asked her to not twist her hair to tightly. She promised that she would not. Also, by the way, I charged $180 (which was more that what Zara had quoted). Zara quoted 4 hours and it took 7 hours. In the end, the twist was way to tight. That night my granddaughters head was red and swollen. She was in so much pain we had to take the braids out. I called Z the next day and told her about the issue. She only offered what I can tell was bad advise to rectify the situation. Aside from the lost time and the lost money, I only hope that my granddaughter will not have any permanent damage to her hair follicles. My advise to anyone and everyone is to stay away from this business!!!!!

Never come here for "Professional" hair braiding and customer service. This salon had an awful smell, the toilet did not work(which probably caused the smell), roaches were crawling in the bathroom and on top of that, they false advertise! There business card states "if you bring the card they will give you 20 dollars off your style." This is a lie! The owner argued me down stating that i was mis-informed and they did not honor their very own advertisement! Plus, she was rushing me to pay and my hair was not even finished yet (of course i paid them once my hair was complete)! This is the worse place you can go to get your hair braided. Oh, let me not forget that the braiders poorly dip my hair and they were rude. I will NEVER spend my hard earn money in this dump again!!!!! and I advise you to do the same!