Virgin Hair Depot

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OPEN NOW - Closes at 7:00pm

I tried to give this company the benefit of doubt because I never heard of them nor knew anyone that have shopped with them, but now I see that I should have went with my first instinct. Supposedly the online ordering site is days behind and doesn't mirror the store's actual inventory, you will receive an email stating that you will receive your package on a false date that was never processed. After calling and speaking to someone, my order status was updated and I was assured that my package would be mailed the next day with 1 day shipping service...that was a lie! I received a tracking number but the company was too sorry to even take the package to the post office to be shipped. After calling again and speaking with someone, the rep stated that there was an error with the USPS system (yeah right) and I should receive my package by the next day at the latest...even though I was initially supposed to receive it days before. The bad thing about this whole situation is that we are located in the same state and it should not take this long to receive a package! From the shipping experience alone, I would never order from this company again nor refer anyone to buy from them. I truly hope that when I finally receive the bundles, that they are worth every penny of the headache!

Great company! Pretty hair, and great prices! I trusted them because they have a real store. I ordered on the Internet and it shipped fast. I liked that the hair did not stink.

Found this company on Instagram. Decided to try them because the hair looked great in the pictures and was affordable. I was not disappointed!!!! Great hair. Ordered online and got my hair fast. Will order again. Hopefully they will open a store in my town.

Loved this place!!! It is huge. I guess you can say they earned a customer for life. The prices are cheap. The hair is real virgin hair. I ordered hair online 3pm realized they were in my city . I called to see if I could come pick it up, they told me it already shipped. I got it the next day. I ordered 26" and went to the store the next day to get another because I didnt order enough. Loved them.

I was told this location was responsible for my shipment which never came and the refund which I never got. The phone numbers for both of their locations are disconnected and I out $230. Your rating is a ZERO!