The Manhattan High-Rise

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The condo my boyfriend and I were looking at was really really nice BUT when I called to inquire about the level of security (SAFETY IS VERY IMPORTANT) the woman I spoke to, who also gave me a FAKE name was RUDE from the moment she picked up. She said her name was "Smith" and she had been the President of "gibberish" for 29 years. I asked if The Manhattan had security because my boyfriend and I had once had our condo broken into because of the LACK of security at our previous condo. She RUDELY stated that The Manhattan wouldnt provide personal security for us (though that wasn't what I had asked her). I told her the reason why I called to ask is because my boyfriend's friend stated that when he visited once he was able to go straight to the elevators without anyone stopping to I.D him and no questions asked. She stated that it's not SMART of me to listen to "3rd, 4th and 5th parties" in which I told her I understand and that was my reason for calling HER and asking HER. Everything I asked about dealing w security she totally switched my words and made it seem as if I were asking her to cater to my boyfriend and I. When I asked if there were cameras (just incase of an incident) out of no where she said "I'm not telling you were are cameras are placed" I was SUPER CONFUSED, I told her I dont care where the cameras were placed that's not of my concern, I just wanted to make sure The Manhattans had SOME KIND OF SECURITY. My boyfriends' teammates have been robbed at gunpoint and NO ONE seen anything. Buying an expensive home and not feeling safe isn't normal. I couldnt BELIEVE how MEAN AND INCONSIDERATE she was to a potential buyer. She even told me my asking about security was "unusual and very concerning" which I was baffled by because who doesn't want to make sure they are safe at all times. I explained to her that we were serious buyers and our only hold up was the level of safety. She was very suspicious for no good reason and I would hate to believe she was simply "stereo-typing". She lacked professionalism, I mean WHY would you give a FAKE name when youre suppose to be of help? I dont know her name but her number, which is listed is 404.723.4636 so if you find yourself calling this number PLEASE HANG UP AND FIND ANOTHER CONTACT FOR THE MANHATTANS.