Texaco Express Lube

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OPEN NOW - Closes at 6:00pm

Stay away from Texaco Express Lube Centers. I had a horrible experience at Store #1019 in Dunwoody, Ga. On Thursdays this particular location offers a Ladies Special on Oil Changes for 19.99. I took my car to this location to get my oil changed. While I was waiting on them to finish the Oil Change the technician came to get me. He advised me that my power steering fluid was low and that my Antifreeze was low and he was going to top them off. Since most oil change places top off your fluids for free, I felt this was ofcourse no different. Well was I wrong. Once I received my bill it was $174.11. I was charged for a Radiator Service (Antifreeze) for 69.99 as well as a Power Steering Flush for 69.99. Ofcourse I notified the manager on duty that this is not what I authorized. Not only did I not verbally authorize this but I signed nothing stating that I wanted these two services. At that point she proceeded to tell me that when I verbally told the technician to add the fluids that authorized him to do a Radiator Service along with a Power Steering Flush. If these are the standard operating procedures for Texaco Express Lube Centers, I would advise everyone to beware.