Sloan Square

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We have decided to move out due to many issues with the community and management. We understand to provide a written 60 day notice, which has been done. We are moving because of construction that took place in our unit and other various issues. This construction was never brought to our knowledge until the day before. I work overnight and sleep during the day and was provided no options by the management so I could sleep. I was basically told "Sorry, you know this has happened to me before so I know it sucks." This was told to me by one of your employees. When my spouse returned to our unit on 08/04/15 there were coffee cups and mugs lying on the apt counters. In addition to this, the unit itself was nearly inhabitable (holes in the walls, dust everywhere and washer/dryer sitting in our living room). This is not only frustrating for us but also unsafe. On 08/05/15 when my spouse returned to the unit there was so much dust all over the apartment due to the construction and after examining our unit further, noticed paint left on the bathroom floor and bedroom carpet. If workers come into our clean unit and make a mess the should clean it up. Additionally, the community is just not kept up well. The garbage is left to sit and smell (this picture was taken 08/06/15). If we are paying all these fees to live here (nearly $1k a month) why is it such a mess? We need to be waived our early termination fee of 1 month's rent due to these issues. We have spoken to the property managers and were told this could not be waived. This is not what was presented to me when we signed the lease and I've never been so disrespected or mistreated in my life until now.



I have also recently put in a service request through the website for our unit. The A/C is leaking lots of water only electrical wires on the water heater and the air filter looks like it's never been changed. I have been waiting all day for someone to come to my unit and no one has come. I called the office 2 times during the day and receive no answer at all. The A/C was actually fixed yesterday (08/14) and I was woken up 3 times by the maintenance man working on our A/C unit.



Update: I have reached out to Michelle Wood the interim Regional Director as their current Regional Director just quit....go figure right?! She was empathetic to an extent but did not touch on all of my concerns listed. The maintenance engineers enter the units whenever they need to check something or fix something without giving the residents notice. I don't know about you but I feel very uncomfortable people entering my unit whenever they want without letting me know. Additionally, Ms. Wood said they would not waive the early termination fee of the lease. The water that was leaking from my A/C unit was leaking onto electrical wires of the water heater. If this had caused a fire and I was injured or killed would we still be having a conversation about waiving this fee? These are slum lords here who just want to take your money. Trust me, save your money and go to a respectable community. Stay away from any Atlantic and Pacific Management properties because they clearly do not know what they're doing.