National Credit Systems, Inc.

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I have tried numerous times to call and settle my debt. I am a member in the military and was on orders at the time this eviction took place- at Savannah Lakes Apartments. Damages and Fees were charged that were inaccurate. My roommate did not pay the rent and I was the co-signer. After a year I have tried to settle and realized I was protected by law under the SCRA as I was on orders. I have asked them and sent them my orders. They still have yet to remove from my credit.

I recently had dealings with this company after relocating. I have not applied for a house or apartment in a few years. I had no idea that an old complex lied and charged me with all sorts or damages and cleaning fees. Had no idea. So I try to do the right thing and contact this company. Granted according my record it has been there for 4 years. So I know a bit about collections company's and I know they purchase these "contracts" from business. I KNOW THEY CAN SETTLE. Now I decided to settle and she came up with price. It was saving me about 250.00. Although I don't agree at all with the apt I was willing to pay it just to get it off my credit report. Okay so we come up with a figure she says "oh I'm sure it will be fine just have the money so I don't look like a fool". Of course I have the money expecting to settle the next day. She tries to tell me " we got in contact with the apartment and they refused" Really? So after 4 years of being in collections she expected me to believe the APARTMENT COMPLEX would not settle. I was not born yesterday. Not only that she tried to tell me to go ahead and pay the 960 and it won't come off my report and we can make arrangements for the rest. I'm like "NO not happening. If you guys can't settle and get the majority of money , I'm not doing it. You can continue to wait now. I have a person willing to rent me a place. I explained all this to them. I don't have my belonging because it's packed away in storage. I don't have the time to go look for a piece of paper which is why I was settling. They lost out on the payment for trying to play freaking games.!

As a representative of NCS, I recognize the below username Chelleycaesar. Ms. Caesar, I believe you were released from NCS for a multitude of reasons and attempted to convince us numerous time to allow you to remain employed with our company. I don't believe you would have wanted to continue your employment so badly if things were as you inaccurately describe at NCS. In fact, our company has one of the lowest turn-over rates in our industry because we treat our employed and others with dignity and respect; however, we wish you the best in your future endeavors.



Regarding other comments about our company, keep in mind, disagreeing with a charge assessed our client, not being offered a reduced settlement to your liking, or not being happy with the policies of the credit bureaus, are not legitimate complaints about our company.



NCS is reputable firm that has been in business for over 23 years. We go to great lengths to insure that we operate in a legal, professional, and ethical manner. If you feel that your interactions with our staff have not been up to these standards, we encourage you to submit your specific concern to our company for review. Our calls are recorded, so we can review as appropriate if you provide the date, time and agent name with whom you spoke.

It is a mobster agency. Don't know whom to report and how to report. My apartment management sent the water bill to this collection agency after I vacate the apartment. I did not receive any mails/emails/text about the balance amount. They directly sent to collections. And this agency is another cheap crap. One guy called directly to my company and asked about me, instead he should have called me and left VM if I did not answer. But he called directly to my employer and asked me to call him. Ok fine, I called this guy but he did not answer the call and I left VM. Still I don't know who this guy and why I am calling him, only because he called my company I called him to know who he is. After few days I went to my old apartment to know my balance and they said they sent it to colelciton office and gave thier contact. Then I realised the call is from National Credit. I called him and I paid my balance immediately and he told this will not report to the credit bureau. This happened on 09/10/2014. But these idiots reported to credit bureau on 10/21/2014. Due to this collection report I lost around 34 credit score and also it is in my credit history now. I am finding a way to report this mistake to bureau. And don't know what to do to these kind of people. Blood SUCKERS.....

As a psst employee of this company. I must say this is the worst company to work for. The pay is ridiculous and on top of that it's as though you are a slave working in a plantation. The company makes so much money and employees are faced to use filthy restrooms. Break room trash empty once a week. The sad but try part is unless you're willing to sleep with a member of management you have no chance of earning any monthly bonus. As if the pay is not an insult get caught trying to eat a piece of candy and that's an automatic $1000.00 fine. The managers and supervisors are so incompetent. No type of professionalism and you're trained to talk to debtors like animals. I would not recommend even a dog to this place!!!!!

This agency represents the apartments and clients it serves so poorly by being so overly rude. When one calls to try to make payments against the debt, the debt collectors will force you to hang up the phone. Yes, the debt will still be there, but no one has to be disrespected while trying to conduct business! It is better to write this agency do you don't have a heart attack. People have different income methods...this agency does not realize that they can not garnish a VA check of SS check. It might be better to work with people rather than shout at them all the time!



Good luck NCS cause all of you need some professional training! These are very hard times we are living in with people losing jobs and homes. When you're facing homelessness...no one is afraid of NCS's stupidity and rudeness!!!!

This gangster collection agency makes it a point to go by the credit bureaus rules of bull pinning consumers.



I offered to pay off a collection account ONLY if they delete it from my record.



I was told a big NO for this. The reason being is that it wasn't worth it to them.



Why? Here is what I was told:



"The account value isn't high enough for us to request a deletion from the credit bureaus. If we send to many requests for deletes to the bureaus, we will lose our credibility as a reporting agency and the bureaus will no longer recognize us."



It's one big numbers game where the bureaus are using these agents to facilitate keeping credit scores low in order to get the consumer to continue paying for the credit reports, along with monitoring and other recurring tools. They make their money from BAD CREDIT, not good credit.



They want you to have and keep bad credit.

In short, this company has called on multiple occasions to Harass, Bully, and Demean another employee of this company who is no longer with My branch. Though this does not stop them from calling and literally Yelling at me when I inform them of this, again and again. They call and get as childish and rude as possible, hang up when you respond, and will call Back to harass you more. And the language and etiquette they use on the phone is Exactly akin to that of an elementary school playground bully. They make demands, do not wait for responses, and sling Pointless, Empty threats at every chance. When asked to speak with a supervisor, we have been put on hold for long periods of time, just to be rerouted back to the offending agents own voicemail. My company and it's attorneys are looking into this, as well as getting employees from Multiple offices to contact the BBB about NCS. I would suggest the same of anyone else who has Any dealings with them. Have a wonderful day.

Worst customer service EVER. You can't get through to Management, even when you complain through their website & ask for them, they make the same rep call you back, only the rep tries to be polite coz the call's probably being monitored. Not only are they rude, but also unscrupulous. First they tried to tell me I gave them a check that bounced, I'd never attempted to make payments b4 then, and when I did try to settle the account through the actual Co that I owed and we agreed on the amount, which was close to the court judgement, and one that NCS would only accept if that Co agreed, NCS claimed I had agreed to an amount that was slightly greater than 250% of the said amount when the two communicated later. Since the account was a few years old, and I had already made quite a few calls and attempts to pay it off like twice already , I dropped it and requested to be on their DO NO CALL registry, Only 2 more yrs & its off my Credit Report. SHAME ON U BRIAN DOUGLAS & MS DAVIS!

Scam artists. Filed 'bad credit' report with agencies even after being told that they had wrong person. Hung up on me repeatedly when I tried to call and straighten it out. They are rude and threatening.

I spoke with with Ms. Connie and she was extremely helpful. She had an empathetic ear to our situation and she listened intently. If you have an issue, ask to speak with Ms. Connie, I am sure she will do you good.

The worse customer service. Ms. Angelo, Cussed at me an hung up the phone.Requested to speak with a manger and they would hand up on me.POOR service, would not ever use them.