Mercedes-Benz of Buckhead
2799 Piedmont Rd NE, Atlanta, GA 30305
Reviews
03/12/2016
Provided by YPmobileThey were always helpful & smiley, but warranty items just never got fixed. Finally my car came off warranty & I paid elsewhere out of pocket... All easy repairs that should have been done the first 10 times I went. They accused me of hiding an accident & said their failed repairs weren't covered... No accident - just bad business. But I'm very happy with revolution auto.
02/01/2016
Provided by YP.comVery knowledgeable & accommodating sales staff! A large inventory of cars in a beautiful facility with a great cafe!
Thank you for your great review, Carol! We're proud to be entrusted with your service and look forward to seeing you again!
09/20/2015
Provided by YP.comhave been refused service because they told me I had been abusive which is not true.
I have complained to Mercedes Benz USA numerous times about the lack of communication the dealership has provided to me.
They have refused service amenities such as shuttle service, loaner cars etc.
The service advisors have refused to communicate to me about what service has been done to my vehicle and what upcoming services are needed upon checkout.
The service advisor advised services such as tires which I bought less than a year ago and never advised me when I needed a new car key that this was a final sale upon placement of order.
When I asked for assistance in getting the text feature of activated the service advisor refused to assist me and stated that the technicians told him that this feature was not available on my car when it was.
The receptionist in scheduling a service appointment are not friendly and accommodating to a person's schedule.
This dealership takes advantage of the fact that I am a single female driver and I have spent over 100,000 in service and new vehicles over the last 2 years with this dealership and are not understanding of their customers.
Kimberly, we are sorry that you have not enjoyed your experiences at our dealership. We assure you, customer satisfaction is important to our entire team and we’re disappointed that we have not been able to come to a resolution in regards to your concerns. We wish you luck in your future endeavors but still welcome the opportunity to prove to you our dedication to the top notch Mercedes-Benz experience that our customers expect and deserve.
More Business Info
People Drive Us.
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Fax: 404-592-5798
Toll Free: 800-494-6148
- Services/Products
- We offer New, Certified Pre-Owned and Pre-Owned Mercedes-Benz vehicles. We also have a tremendous selection of other makes and models for your perusal. Our award winning Service Department, Parts Department and AMG Boutique are available to treat your Mercedes-Benz with the best of care, while allowing you to further personalize your special baby!
- Brands
- Mercedes-Benz
- Payment method
- visa, amex, debit, check, cash, master card
- Location
- We are on Piedmont Road, just off I-85, just off GA-400 Exit 1 (Sydney Marcus Boulevard). Please call or text for help with directions, or use our link to mapping!
- Neighborhoods
- Buckhead, Peachtree Park, Garden Hills
- Amenities
- Visit our award-winning Cafe' Benz and enjoy comfortable seating, complimentary WiFi and digital television. We provide complimentary Mercedes-Benz loaner cars with service appointments and we offer complimentary car washes for our customers.
- Languages
- Chinese, English, French, German, Japanese
- Other Link
- Categories
- New Car Dealers, Auto Repair & Service