Luna Nueva

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Let me just start by saying if I could give this place no Stars at all I would. But I suppose that they did have a decent atmosphere and the food was not bad. What was bad was their service. I've never had worse service in my life. We got there to find no one waiting to seat us and had to ask to the bar to be seated. Then we ordered and while we got our drinks fairly quickly it took at least 20 minutes to get cheese dip! And we only got that AFTER we reminded the waiter we ordered it, to which he was annoyed with us and blamed it on their "ticketing" system being down. Call me crazy, but waffle house calls orders to their kitchen and it seems to work for them, I'm not really sure why it would not for any other restaurant. Then we got our food almost two hours after we sat down, for the fajitas to not have the proper condiments, i.e. sour cream and guacamole, and our rice was cold. The waiter also never once came by to ask if we would like another drink. At this point we asked to speak with the manager, in which time the manager told us the issue was that they fired a lot of people earlier in the day. This place was not packed and from what I could tell, they had plenty of staff, quite a few people were just standing around with not much to do. The manager then proceeded to bring us a complimentary dessert WHILE WE WERE JUST STARTING TO EAT OUR MEAL. When we brought to his attention that we are still eating our meal and don't want dessert now, he proceeded to tell us that he will be busy later and not able to bring it to us! When we asked the waited for our check, we explained to him that we had a ScoutMob to which he told us we could not get because of their ticketing system not working and that he told us that before we ordered, which did not happen and was never mentioned. When he brought us our bill, we asked to speak with the manager again as we still were not pleased with our services and the manager REFUSED to come to our table! I have never EVER heard in any business that a manger would refuse to see an unhappy customer. I will never go back to this place ever again and will encourage anyone of my friends and family not to either.

I took my girlfriend here using a coupon from Halfoff and we had a blast. The service is fast and attentive and the food is good. The ambiance is nice, but you can tell they are still making improvements. There is a fountain in the middle of the restaurant and a stage in the corner for live music. I plan on stopping back by to check it out when they have a band.



The owner came by to ask us about our experience and told us some of the plans they have for the future. Overall a good date night in little 5 points. A little quirky, but that whole area is. Recommend.

Let me say it simply. Great, fresh food. Nice atmosphere. Decent price. Real authentic dishes and good service. Not a dive, like the rest of the L5P joints. Plus they had live music with no cover. Two thumbs up!