Carpet & Upholstery Cleaning, Carpet Repair & installation, Maid Service, Hardwood Floor Refinished, Air Duct Cleaning, Mobil Detailing, Grout Cleaning

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G
goddbleaausall

03/03/2012

Provided by YP.com
These guys are great. I called...

These guys are great. I called to have my carpets cleaned and they were able to come out the next day.

M
monicamcddonald12

03/03/2012

Provided by YP.com
Our 15 year old microfiber cou...

Our 15 year old microfiber couch that I was afraid was beyond help. It looks like new now! Jack is an excellent representative of a company that is honorable and customer oriented.

M
misswalker22

03/03/2012

Provided by YP.com
They have one technician in pa...

They have one technician in particular named Marco who is so detail oriented, he takes care of our carpets and furniture as if he is taking care of his own property

W
wamadillo

02/03/2012

Provided by YP.com
Used a Groupon for a 7 room ca...

Used a Groupon for a 7 room carpet cleaning for $55. I called and left them a voice mail 2 days prior to our scheduled appointment to confirm but I never heard from them. On the day of the appointment they canceled due to thunderstorms in Atlanta (we're on the north side where there was no rain) and they didn't notify us so we spent an entire Saturday afternoon sitting around the house (I only found out after calling and yelling at them for not showing with 30 mins left in our appt block). For the reschedule, the technician called and complained that we didn't answer the phone beforehand to confirm we were home when we had already confirmed the day before with Michelle who stated we would NOT be receiving a confirmation call the morning of the appointment because I had already confirmed with her. The technician had a major attitude from that point on. He started to give me directions like making sure furniture was moved, etc and when I stated we had already done that and were waiting since we were told we would be one of the first houses cleaned (and he was still almost two hours away at 8:30 am) his attitude started again, complained I wouldn't let him speak, said he wasn't coming and hung up on me! Great service! Based on the previous reviews, sounds like this technician has an attitude problem as I'm not the only one that had this problem. Groupon refunded the money and apologized for the unprofessional attitude. Checked their BBB rating - F! check yourself (www.bbb.org)

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smashley1220

02/02/2012

Provided by YP.com
I gave them one star cus I cou...

I gave them one star cus I couldn’t give them no stars!! This company is awful!! I called to book an appointment cus I got I kgb deal coupon. I made my appointment two weeks before I need them to come. I called the day of my appointment cus I have no heard from them and they told me they couldn’t find my appointment so I made another appointment for 2 day later. I called earlier that morning to see what time they would be here cus I was running late and they said that would be fine they weren’t going to be at my house until after 130pm I said that would be great. When I got to my house before 1pm they called back and said they would have to reschedule me. I asked why and they would not give me an answer. I asked to speak with a manger and the receptionist Michelle (who was the only helpful person there) said that he wasn’t there and that he would call me back but that he was the one who canceled my appointment. He still has not called me back. When I tried to make another appointment for Friday they were booked, then Saturday or Monday and she told me the only have one tech for my area (Powder Springs) and he only works a couple of days a week. I filed a complaint with Kiwi Services thinking that was the company and a manger there told me that they get complaints all the time about Kiwi Clean and that they have tried to rid of that company for years. After reading other reviews I am glad that they didn’t come to my house as I'm pregnant and have a 5 year old. Bottom line DO NOT CALL THESE PEOPLE!!!!!!!!!!!!!!!

LP
Lawrence P.

12/29/2011

Provided by YP.com
Kiwi Clean is a total rip off....

Kiwi Clean is a total rip off. Bought a coupon for $50 and would have been better off spending the $25 to rent the carpet cleaner my self. The 3 rooms took all of 20 mins to clean and they look about the same as before the "cleaning." It is more of a deodorizing service than a cleaning. If the concept of a coupon is to get repeat business, this company doesn't get it. One guy was nice and should have done all the talking. The other guy should have kept his mouth shut. It was funny that part of their pre amble was the "gratuity is not included"...

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legallysound

12/15/2011

Provided by YP.com
This is the ABSOLUTE WORST car...

This is the ABSOLUTE WORST carpet cleaning service ever!! I used the company through a Groupon coupon - you certainly get what you pay for. They don't deserve any stars, but I would gladly give them 5 turds.



Upon speaking to an agent, their only concern was making sure I understood that "gratuities are not included in my payment". I'm not aware of tipping a carpet cleaning service being an industry standard, but, I figured, I would be more than happy to provide a financial tip for great service.



The professional technician "cleaned" 3 bedrooms, a hallway and a living room in less than 30 minutes! The living room carpet was soggy wet when they left and just as dirty as before. I used my Bissell cleaner and cleaned half a room just to see if the dirt would come up. It did - easily!! I'm out of a day's work and expended time moving all the furniture nothing!!



Furthermore, they had the audacity to linger around after the service (I guess waiting for a tip). Well, everyone knows, gratuities are commensurate with the service you provide. My tip to them - try using soap next time and take your time - maybe some of the dirt will be removed. More importantly, my tip to the person reading this - PASS ON KIWI CLEAN!!!

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mslynng

12/04/2011

Provided by YP.com
Dont' use them... Waste of Mon...

Dont' use them... Waste of Money... Even with the Groupon. They were in and out in 20 minutes. It was supposed to be DEEP CLEANING & Pet Treatment... What a JOKE... TERRIBLE... and i get my carpet cleaned every 3 months... I will stick to the company I know...

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georgiacat

10/24/2011

Provided by YP.com
I purchased a Groupon voucher ...

I purchased a Groupon voucher for this business and could not reach them on the phone. After several attempts stretched out over several days, I finally reached someone who rudely told me that they had plenty of customers and I would have to wait over a month for an appointment. I got a refund on my Groupon.



I am so sorry about what happened to the family that posted the previous review. People, please read the previous review when making a decision about using this company. It seems they are participating in a lot of the deal sites like Groupon, Eversave, etc and not following through on what was promised. Buyer beware.

O
ok2303

10/01/2011

Provided by YP.com
This is the first time I have ...

This is the first time I have ever written a review online, but I need to make sure that nobody else exposes themselves or their families to what we have experienced. We too bought a Groupon certificate about 6 months ago and just recently redeemed it.



As a result of that 'cleaning', we now have a police report filed against the company as well as the technician for assault. We have a rather large white shag rug destroyed by the technician intentionally throwing one of our good-sized potted plants on top of it, before he drove over half of our flower beds on his rush out the door. All this happened with my wife at home by herself.



We are filing a complaint with the better business bureau and are contemplating filing a claim in small claims court. Multiple attempts to contact the company or the owner have failed - either by phone or email. We have not gotten a single response.



I would advise anybody to avoid engaging with this company, but if you absolutely must, make sure that your wife is not home alone.

A
amyblass145

08/05/2011

Provided by YP.com
I would like to acknowledge th...

I would like to acknowledge the excellent carpet cleaning job that Irving and Travis did in my home yesterday. Both men cleaned my carpet, in a very timely manner. The carpet area is clean and looks wonderful. Again, please extend my gratitude to both gentlemen.

J
jknoll

07/06/2011

Provided by YP.com
I bought a half off depot vouc...

I bought a half off depot voucher for a 2 hour carpet cleaning from Kiwi Clean. BIG MISTAKE. I was told on the phone that I had to move my own furniture, even though the "value" of the voucher said $141 (that should include moving furniture). So I moved all my own furniture out of the one room I needed done. When the guys arrived, I asked if they vacuum first. I was told "we are not a housekeeping service" and that they only steamed the carpet and that's it. I had moved all of my bedroom furniture out except my platform bed frame because it was awkward to get out the door on my own. I asked if they could shift it around to clean under/around it and I was told that would be an extra $20. The guy who came to clean was exceptionally rude and unprofessional and after he insulted me, he left without cleaning and now I'm stuck with no carpet cleaning, and my stuff all over my house. Terrible service - take my word and FIND SOMEONE ELSE who will assist in moving furniture and vacuuming. Last time I paid only a little bit more than the coupon for the cleaning, moving furniture and vacuuming.

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productcritic81

07/04/2011

Provided by YP.com
This is the worst company to h...

This is the worst company to hire for steam cleaning. One of the cleaners was very rude. They have the worst in customer service. I would never call them back. More than the cleaning, the attitude of the cleaner totally hurt me, very arrogant, head strong and rude.

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sweetness247

05/25/2011

Provided by YP.com
"The technicians were very inf...

"The technicians were very informative as to the service they would preform. We felt very confident in the service they did preformed. It was exactly what we wanted and will do this on a more consistent basis." — Jo, Munster

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calethiahodges

12/02/2010

Provided by YP.com
Wonderful Service.

They pressure washed my driveway and now it looks great.

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trac32y

09/28/2010

Provided by YP.com
Great Job!!!

Irving from Kiwi just left my home about an hour ago and did an great job on my carpet. He got the stains out with no problem, professional and reasonable. I will definitely use his services again.

J
juicyfruitlady12

07/18/2010

Provided by YP.com
Great Lord!

Our service technician (Quincy) was extremely prompt & professional. He arrived on time and made our 5 years old carpet look brand new. — Rasdah, Jonesboro,Ga

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bettycrocker12

07/18/2010

Provided by YP.com
Clean carpet.

I had my carpets

cleaned for the first

time in 7 years and I

couldn't have asked for

a better company

do the work.

F
freshsistah23

07/13/2010

Provided by YP.com
Outstanding service with a smile.

"The service techinician was prompt and cordial. Additionally, he was very meticulous in his work and did a fantastic job getting out the food & juice stains of 1-yr twins on a piece of furniture that I thought had to be replaced. In the past, I have used Stanley Steemer, but they have never been as thorough as your technician. I was very pleased with the service." — Janice, Chicago IL

More Business Info

Atlanta's Best cleaning Service

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Brands
scotchgard
Payment method
amex, check, discover, master card, visa, all major credit cards, carte blanche, company card, debit, diners club, jcb, paypal
Neighborhoods
Northeast Atlanta, Midtown
Categories
Carpet & Rug Repair, Carpet & Rug Cleaners, Carpet Installation, House Cleaning, Steam Cleaning