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Reviews

SH
Susan H.

10/15/2015

Provided by YP.com

We leased a Tiguan from this dealership just over 3 years ago and they are the most professional dealership I have ever dealt with. We turned our lease in recently and having had the best experience from sales, service, and lease turn in that one could possibly have. They also have the cosiest waiting rooms!

S
sbfalcons

09/17/2013

Provided by YP.com

Happy customer that will be returning in the future!

V
veedub

07/05/2012

Provided by YP.com
Long story short, they charged...

Long story short, they charged me $300 for something that they didn't even do.



I went to the dealer because my check engine light was on and only the dealer could reprogram the issue. When I got there, they told me that my waste gate valve needed replacing, so they replaced it. When they were finished with that they told me that my whole turbo needed replacing. I decided to take it to a mechanic, because they were going to charge me $3,000. When I got to my mechanic he said that the waste gate valve had not been replaced. I called the dealer and they said they had forgotten, but they actually TOOK THE PART BACK OUT before they gave the car back to me, BUT STILL CHARGED ME FOR IT. If my mechanic was not honest, I probably never would have known. Although they refunded my money, I am still upset and will never be taking my vehicles back there, nor recommending it to anyone.

More Business Info

BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Services/Products
  • Vacuum Repair
  • Scheduled Maintenance & Tune Ups
  • Oil Changes
  • Used Cars
Categories
Automobile Parts & Supplies, Auto Repair & Service, Automobile Body Repairing & Painting, New Car Dealers, Used Car Dealers
Other Information

Warranties: Yes

Parking: Lot, Free

Wheelchair Accessible: Yes

Services: Vacuum Repair, Scheduled Maintenance & Tune Ups, Oil Changes

Shuttle Service: Yes

Brands Serviced: Volkswagen

Appointment Needed: Yes