IHOP

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I arrived at this IHOP around 10:30am, seated at a table by the greeter, handied a menu, waited about 20 minutes and was never acknowledged or given an opportunity to place an order for food. I finally got up and left.

The Greenbriar Pkwy IHOP is the closest to my home, but I have come to realize that no matter how many chances I give this location, I will ALWAYS end up disappointed. I would estimate that of the 15 last visits to this location, I've experienced less than 5 that had no issues. And when I say issues, I mean: slow/poor service, no clean large plates available, no clean silverware available, wrong order, etc. I have not complained previously, because I simply decided to stop coming here. However, this morning I wanted convenience. So I checked online to confirm what time the restaurant opened (7:00am) and drove the 5 mile trip to IHOP. What did I find...they were NOT open (even though the store hours on their window also lists 7:00am at the time that they open). It was 7:30am when I pulled up. So I called the number on the window - since I could see a couple of heads in the kitchen area. I asked the person whether they open at 7:00am. They responded, "Well...ummm...no, we just got into the restaurant. Sorry." I'm not even sure what that means. Do they open at 7:00am? Or not? I guess that I will never know, because I will NEVER drive back over there again to find out or to eat.

I went this Ihop and ordered an omellete and they brought it, wrong not to mention that I'd already been waiting for 30 mins and it wasn't crowded so it should not have taken that long. The pancakes were cold and they did not have nothing that was on the menu to begin with. This place was on it at first but now the service sucks!!!