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Reviews

WL
Will L.

11/20/2015

Provided by YPmobile

I finally cancelled my contract with Habersham Gardens. After a year of very poor service and repeated complaints with promises to fix the issues, I couldn't take it anymore. Their lawn and garden maintenance would leave box woods un-trimmed. Weeds were never under control. My Grass was left cut uneven and full of weeds when my neighbors' grass (all the same grass in a planned community) had no weeds and looked full and fresh. They would leave weeds in the flower beds and 1-2 ft tall briars untouched. Ivy was growing through the porch steps that was left behind. In order to get them to fix the issues, I would call their customer service and they would fix it the NEXT time they came out, only to be back to their old neglectful ways the following visits. They blamed it on the fact that they couldn't hire/ keep good workers. Well, when I'm paying top dollar for lawn maintenance, I don't expect to have to call every time to fix the issues. The last straw was today when I walked out to my car on the way to work to find them mowing wet grass being slung out of the mower on mine and my wife's freshly detailed new cars. When I called to complain, I was told that they aren't supposed to do that and should know better. But this is the same kind of thing I was told every time there was a problem. The maintenance workers don't care and will be as fast as possible at the expense of quality service. The management of the company has no way of checking their work and cannot seem to get the workers to live up to the quality standards you'd expect from paying a premium price. Even though their customer service rep Cameron was always nice on the phone, it didn't make up for the fact that the workers would repeatedly make egregious mistakes.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 404-873-6581

Phone: 404-873-2484

Fax: 404-873-6581

Payment method
all major credit cards
Neighborhoods
Northeast Atlanta, Morningside - Lenox Park
Categories
Garden Centers, Nurseries-Plants & Trees
Other Information

Parking: Lot

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