First Choice Movers

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FIRST CHOICE MOVERS ARE THIEVES AND STEAL FROM YOU DURING THE MOVE! This was the worst moving experience I have ever had with a moving company. I saw a deal on Groupon and called the company first to see if they could move me on the date needed. ERIC told me that they would honor the Groupon price if I went directly through them instead of Groupon. BIG MISTAKE! Thinking that they were a reputable company because I found them on Groupon, I agreed. One week before the move, I called/left messages several times to confirm that we were still scheduled for the agreed upon date. When I FINALLY got in touch with them, they said I needed to pay an additional $40 fuel charge (not a part of the original agreement). The only reason I agreed to pay it was because I did not have enough time to find another company. The movers did arrive on time, but with a long contract that included the additional charge. After I signed, they started moving. About an hour into the move, they began to move a big leather sofa. I told them to take the hinges off the door so they could get it through the door frame. They were determined not to do it and ended up scratching both arms of the sofa and busting a hole in the ceiling (which I did not find out until after I want back to the house to clean up). I told them that I was not happy and KAREEM told me that because I signed the contract, they were not responsible. Then, they could not figure out how to turn off the water in my house to disconnect the refrigerator. They ended up breaking the copper water line on the refrigerator itself and almost flooded the house. Again, KAREEM said that they were not responsible because I signed the contract. There's more… as I was trying to stop the water from rushing into my house, they quietly jumped in the truck and sat there eating snacks. I didn't even know they were finished because I was still trying to stop the water from flooding my house... yes, they left me there with the mess. I asked what they were doing, and they said, "we are waiting on you"... Huh? KAREEM jumped out of the truck and then said that he would not move my stuff until I paid him $500 in cash right then. That was $50 more than the total that was on the contract that I signed earlier. I SHOULD HAVE CALLED THE POLICE RIGHT THEN, but instead I called ERIC and he told me that he would tell KAREEM not to charge me. So we get to the new house and KAREEM apologized for the $50 "MISTAKE". Everything seemed to be OK until one of the guys got sick and threw up in the bushes. They had not eaten or had any water with them so he got overheated. I should have provided water, but we were moving and my house was in shambles. I would have expected that they would have at least had water bottles in the truck with them considering that moving in hot weather is what they do for a living. In the new house, the damage continued.... They dented the walls in the foyer and scraped off the paint on the stairwell. I could go on, but I'll stop there. At one point, KAREEM told me that most customers feed them fried chicken, but all they got from us was "jumped on". I was insulted and couldn't believe that he would say such a thing, especially after all they damage they caused at BOTH houses. Oh, did I mention that they STOLE my son's wireless speakers? I did get the speakers back after one of the guys brought them back and said “they must have been forgotten on the truck”…. Of course he ran when the police showed up. Eric did give me $100 for the inconvenience, but it does not even come close to covering the other damage they did. I hesitated to post this review, but decided to do it since they have not offered to pay me for the other damages that I know about. I haven't gone through the entire house yet to see what else they stole.... PLEASE SAVE YOURSELF SOME STRESS, MONEY, AND HEARTACHE AND DO NOT HIRE THIS COMPANY!

Agreed with the other review. Please don't use this company. They will damage your doorway, furniture, will complain, no manners, no card acceptance. I don't even like to remember how unpleasant this moving was.

First Choice Movers? The worse experience ever!!! I purchased a voucher from LivingSocial and can anyone say regret?! #1..When I called to set up an appointment, the appointment taker exuded bad attitude. So, I began to think that my experience with them may be less than stellar. #2..The movers showed up 2 hrs. late. #3..The voucher failed to mention the fuel surcharge and the fact that the voucher does not include insurance (WHO WOULD KNOWINGLY HIRE UNINSURED MOVERS!!!???)..I was told about the fuel surcharge during the appointment setting and I was not told about the exclusion of insurance coverage when the movers arrived. #4..The movers were not able to accept a credit card payment for the fuel surcharge, so I had to go to the ATM to get cash. #5..The movers were not able to get my sofa in the front door of my condo and did not attempt to move my loveseat off of the truck. #6..The movers said they would wrap my furniture, but did not bother to do so because I had already wrapped it. But, when my sofa was taken off of the truck, my sofa was no longer wrapped. If your normal protocol is to wrap the furniture, why not wrap my sofa, before it comes off of the truck if my wrapping comes off?? #7..A once clean sofa is now filthy!....***P.S...Unfortunately, I had to hire another moving company. Compared to First Choice Movers, my experience with UCall & IHAUL was outstanding! They were able to get all of my furniture (yes, this includes my standard size sofa) into my condo!! Do yourself a favor...JUST SAY NO!!...to First Choice Movers.