Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

TB
T B.

12/23/2016

Provided by YP.com

Do NOT USE THIS CLEANER. I took a very expensive silk shirt to the cleaner. It had a small blood stain (smaller than the size of an end of a pen) from a mosquito bite on the INSIDE LAYER (the shirt was two layers thick.) The stain was not visible AT ALL from the outside of the blouse. So I pointed the stain out to the owner and said unless he was 100% sure he could get it out, I didn't want them to touch it and I wouldn't leave it with them. The OWNER said it was no problem and they would get it out.

When we picked it up, the stain had bled to the outside back of the shirt and covered over 5 inches of the back. They said they would "fix it". Fixing it meant turning the stain yellow and it bleeding further. The blouse is ruined.

Not only would the owner not replace the shirt, he actually wouldn't even refund the money for cleaning the shirt. Then he had the nerve to say the blouse should not have been dry cleaned to begin with and followed that up by saying he's been in business 20 years and he would be in business 20 years more. We are nice people and gave him the opportunity to make it right. He had no intentions on doing anything to make it right and instead was snide and rude.

Clearly he has an insurance policy for his business for damages such as this. Yet he refuses to stand by his work or make good on his promise to delivery what he promised.
He doesn't even deserve 1 star.

AH
Arielle H.

04/14/2015

Provided by YP.com

This was the WORST experience I have ever had. I went into the store to pick up my clothes and noticed that there were several stains on my husband's shirts. I asked the manager what the issue was with the shirts and why there were stains on not just one, but two of the shirts I was retrieving. He immediately started yelling, telling me that I was a liar, that I brought the shirts in that way and that I could pay $5.00 more for him to try harder to get the stains out. When I called my husband to ask him about the stains, the manager continued to yell and tell me the stains were already there. I told him I would just have my husband talk to me about the stains before figuring out if I needed to ask for a refund. At that moment, he proceeded to yell and scream at me, tell me that I was a liar, and as I was walking out of the store he told me to never bring my clothes there again. The disrespect was disappointing and unfortunate as I really just wanted to understand why there were stains on my shirt. For him to yell and scream at a customer in that manner is unwarranted. I would urge you not to take your business to this establishment as there are other cleaners in Atlanta that will take much better care of you.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Payment method
all major credit cards
Location
Piedmont-Peachtree Crossing
Neighborhoods
Buckhead, North Buckhead, Buckhead Forest
Categories
Dry Cleaners & Laundries, Janitorial Service
Other Information

Wi-Fi: No

Bike Parking: No

Price Range : Below Average

Suggest an Edit