House Of Insurance

Write a Review828-281-9030

Always kind and helpful. Set text reminders of when my bill is due. And also options of pay in full for six months.

If you are looking for insurance go else where! This is a small practice with 2 people that has worked there the entirety of my policies. I had been a customer for 6 years and I called to pay my insurance and a girl I have never talk to before answered the phone, she told me that she wanted to write my credit card number down and that when she processed the payment she would call me back, I nicely declined and told her that I didn't feel comfortable with that, just to have someone call me back when they can process my payment. When I got a call back it was from Steve's(the boss) personal cell phone(I guess so he wouldn't be recorded), he continued to cuss me out about it and told me that that's how thing are going to be done from now on, that Jennifer(new girl) didn't have a computer at her workstation. He was a straight jerk to me after 6 years of me giving them my money! Why did they hire someone if they didn't have the proper equipment for her to use. I was nice to her and didn't give her any problems, I feel that after 6 years of paying them that I was treated unfairly!