Stone Leaf Pottery

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Stone Leaf Pottery Doesn't Honor Price Match: Over Charged $249.23



My husband ordered a Skutt KM Firebox 8x6 Kiln for my Christmas gift several weeks prior to Christmas. After continuing to call them to see where it was (as they said it would be there in time no problem), it arrived in Denver on Dec. 23rd, 2 days prior to Christmas. Problem, they use some shipping company they don't know the name of or have a phone number for, just a email address, and they could not get it from the shipper. In fact we did not get it till January 6, exactly 2 weeks later. Of course at no fault of their own. Totally out of Stone Leaf's control. And for ruining my Christmas gift they would give us $50 off.



I did a google search for this Kiln to discover Clay-King.com sells the exect same unit that we paid $838.11 for, for $588.88, no tax, no shipping and guess what they use UPS and FedX, real shipping companies. We paid 1/3 more than we needed too for shopping local. On top of messing up our Christmas.



But don't worry Stone Leaf offers a price match on their website... note they have a line in there that they may not be able to match such great prices. Which they didn't, but they would give us a half the amount they should have refunded CASH in a gift certificate to Stone Leaf. No mention of that trick in their price match. You don't really get your money back, SURPRISE!! So with the mark up they have on their items I figure their actually cost will only only be $35, but we are still out $200, because Yes I want to shop there again...



MORAL OF THE STORY: SAVE $$! Compare the two websites and prices of items you're getting at Stone Leaf with Clay-King.com, and you'll see why I'm a Huge Clay-King.com fan!! Great prices, better selection and customer service minus all the unacceptable excuses.