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Reviews

KH
Kevin H.

08/18/2015

Provided by YPmobile

I believe this outfit is called Infinity Movers now and I used them again after a okay experience and was that a mistake. Damagr, damange and more damage even after requesting extra padding and wrapping! Brought thia to the attention of Marty who I assume is the owner and this a$$hole ignored all my contacts I made. Lost a nice walk clock we had for many years and severe damage to many pieces if furniture. Do your research and shop around before using this outfit.

TC
Tamiko C.

11/18/2014

Provided by YP.com

Too bad I cannot give them a O. I applied online with a moving company locator. This company was the first to call me back in like 10 minutes at night after 10. I was in awe. The guy I talked with Nick was awesome. I made an appointment and I was set. The next day I received a call from another company for a lower price. I contacted Nick through email to cancel my appointment because I found a better deal. He advised me that they price match and beat. So he gave me a cheaper price than the guy who called me the next day.

Friday come and my appointment is from 11-2. I get a call at 1 saying they got behind because of a slow elevator, I was ok with that. I went to sleep because I work third shift. I woke up at 7, thinking I missed a call and they came and left. I called and the guy says, we are wrapping up and will be there in 30 min. I was okay with that because I had to go to work that night. They didn't arrive until 8:30, then they tell me I had to pay $90/hr opposed to the price I was given over the phone, because I needed 3 guys and not 2 because I was on the 3rd floor, which I told Nick this, to make sure I get an accurate quote. As I am thinking about the move, they guy starts rushing me, I told him I have waited 5 hours for you, you can wait 10 min for me. At this point I was mad, so I tried to call Nick, no answer of course. So I let the guys move, granted I live on the 3rd floor, I didn't have that much stuff, and the people that moved me in, took less than an hour, and it was only 2 guys. Instead of paying $115, I ended up paying $300. I ended up paying for 3 hours + $25 trip charge. They were moving slow when they were loading up the truck. Get this, when we arrived at the new apartment, the guy says, if we get this stuff in here in 30 min, can we keep the rest as a tip? Who said you were going to get a tip? And if you can unload in 30 min, you could have loaded it in 30 min, instead of 2 hours.



DO NOT USE THIS COMPANY. THEY TELL YOU ONE THING ON THE PHONE, AND WHEN THEY GET THERE IT'S SOMETHING TOTALLY DIFFERENT.

NC
Nicole C.

11/05/2014

Provided by YP.com

Compton Brothers Moving does not do carpet cleaning, they are a moving company,so this other review is misplaced

NS
Niket S.

09/21/2014

Provided by YP.com

To Whom So Ever It May Concern:



I have a question for them:



If you had problem with the quote why did not you said that clearly?? I would have hired some one else by paying them more to get better services.



What the hell was that? They came here without knowing that we booked carpet cleaning too. They were not even aware of that. What were you thinking that we will not be there and you will make us fool ?? Is this your management? is this your services?? if yes shame on you guys.



I called them to ask that why are they not doing carpet cleaning? Here is their answer: Sir already you are paying very less and this is not our usual rate. BRAVO to him seriously!! Did I asked you guys to give me this quote and provide me worst services instead ?? That crew girl came and did nothing but just washed our carpet with I guess only water , the stains are still there. I have never seen such kind of carpet cleaning ever in my life? Shame on you for providing such services and for bluffing innocent customers.



When I called in your office that person said that because we paid less that is why they are not cleaning properly!! what the hell is this?? did you told me that earlier ?? did you notified me about this that you will provide such worst services on this price?? trust me if you would have told me this earlier I would have hired someone else for more money to get better services.



I WILL NEVER RECOMMEND COMPTON BROTHERS TO ANYONE.



SUGGESTION: Do not close your deal at any price to provide such services. people are ready to pay more to get better services. Please do not cheat/ bluff customers. This is clearly a fraud.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Payment method
debit, cash, all major credit cards, visa, master card, amex, discover
Category
Movers