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Reviews

JD
Jessica D.

09/02/2015

Provided by YP.com

DO NOT TRUST THIS GYM. I went for the "week free," deal to check it out. But I was told I could not do classes with out signing up. I didn't want to just yet, so I was told I could pay for a month, and at the end I can pay the add'l fees (last months fee and a card fee). So I say ok, but I have to sign the paperwork to get started and get to the classes. The gym would charge me a month later if I decided to join. But low and behold I was charged less than a month the add'l amount, and I haven't even decided yet. So I call the manager Kyle, and no apology or speaking to his employee who clearly lied to my face, he says call corporate. So I do, they say oh well we don't see anything in the system, we have to request the contract from the site and review. Of course there is nothing, because I didn't have a contract! Well no time frame how long that could take, meanwhile I am out the money Xsport stole. All this for 2 months of fees, that they probably were going to get anyways, I was leaning towards their gym. But not after the lies and run around, they lost a customer. And I have been telling everyone I come in contact with. As well as every social media site, and the BBB. Do not go here for the "free week."

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 847-577-0756

Fax: 847-690-0290

TollFree: 877-417-1450

Payment method
all major credit cards, master card, visa
Location
International Plz
Categories
Exercise & Physical Fitness Programs, Gymnasiums, Personal Fitness Trainers, Physical Fitness Consultants & Trainers
Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Average

By Appointment Only: No

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