Crest Furniture
1141 E Rand Rd, Arlington Heights, IL 60004
Reviews
09/04/2018
Provided by YP.comMy sectional sofa was facing the wrong direction when it was delivered 12 weeks after I ordered it. People in the store do not answer the phone OR return messages. My sales person Bill Higgins was very rude and told me to deal with customer service. Elaine in customer service only answers calls and messages sporadically so it takes forever. It took another 6 weeks to get the right sofa delivered. Now after waiting 4 months for my sofa , I asked for a discount because of my inconvenience. I was offered $50. Does any of this sound like good customer service? DONT SHOP HERE
12/08/2011
Provided by YP.comI will only shop at small family owned businesses after shopping here. Everyone was super friendly and they truly care about their clients. They bent over backwards to make sure I had my furniture by the time my family came in from out of town. Never have I had such a great furniture shopping experience. This store is a treasure!
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Tue: Wed: Thu: Fri - Sat: Sun: - Brands
- Hooker Furniture, Rowe
- Payment method
- check, debit, financing available, amex, discover, master card, all major credit cards, visa
- AKA
Crest Furniture - Arlington Heights
- Other Links
- Categories
- Furniture Stores, Children's Furniture
- Other Information
Parking: Lot, Private
Bike Parking: Yes
Wheelchair Accessible: Yes
Price Range : Average