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Reviews

WS
Wei-li S.

08/02/2015

Provided by YP.com

I finally made my way back here (I live 30+ miles away now) and was treated so badly that I'm actually considering filing a complaint with the Better Business Bureau (I'm kind of contemplating about suing ARC too, but I think I have better things to do than to waste any more of my time on this place).



I was the first person in on a Sunday. As I handed my 10-visit punch card to the front desk, I was informed that the card was not valid any more. Ok, there were five visits left on the card, worth $55 total (I paid $110 for a 10-visit pass), and there was NO EXPIRATION DATE written anywhere on the card. The front desk person was feeling charitable and decided to "let me in just this once." Well, that will be last $55 ARC ever sees from me.



I sat down at the sofa to put on my climbing shoes and a projectile smacked me squarely in the back, right on my spine (I have a bruise from it). A guy, who appeared to be setting routes, decided to start throwing things before looking to see if there were people around. After mumbling a half-hearted apology, he exclaimed, "it's just a roll of tape!" Right, I don't think that bruise on my back cares that it was a roll of tape (it still stings when I move).



I was so upset at that point (knowing that I'm out $55 for a gym I don't even like that much to start with and my back hurting), that I only managed to try couple routes before taking off.



If my review is not enough to turn you away from this place, keep the following in mind when you visit: 1) do NOT give ARC any money upfront, for any reason, you may never see it again; 2) watch for projectiles coming your way, a roll of tape may seem harmless (although my spine would disagree), but I'd hate to see a hex wrench stab you in the eye during your visit; 3) practice holding your breath, the place stinks to high heaven; 4) be prepared for a heat-stroke, there is no air conditioning at this place.

TN
Tu N.

11/08/2012

Provided by YPmobile

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri:
Sat - Sun:
Extra Phones

Phone: 626-446-5283

Services/Products
Rock climbing,
Payment method
all major credit cards, visa, discover, mastercard, amex
Neighborhood
Arcadia
Categories
Playgrounds, Children's Party Planning & Entertainment, Climbing Instruction
Other Information

Parking: Lot

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