The Main Ingredient

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There carrot cake is something to die for. I know I would.

All I can tell you is that I purchased a cake from this vendor and when I served it to my guests, no one wanted to say anything of course, but when I mentioned that I thought it was dry, everyone concurred.



When I ran into a woman who I know from Annapolis, she insisted that I phone the company to discuss with them the problem with the cake. She orders from another popular caterer in Annapolis and was told when something isn't right to discuss it with the vendor to share with them the problem.



I thought, well, it cannot hurt, so I did. When I spoke to the first woman she explained to me that a white chocolate moose cake which incidentally they make with yellow cake tends to brown on the bottom and she was very sorry that the cake maker did not "scrape" off the bottom of the cake. She then transferred me to the manager. This imperious woman told me that all she could do for me was give me a 20% discount on a $26 cake. In this day and age when customer service I would think is of paramount importance, I was aghast. How dare I accuse the premiere caterer of making a cake that no one in my party enjoyed.



Ms. Imperious, please know that I do not want your 20% off. I won't frequent your establishment, nor will I go out of my way to visit your restaurant.



Sincerely yours,



Completely Dissatisfied -- more so by your attitude than your dry cake.